Review Time
I have been a customer for years and never had an issue of Customer Service and responding to any problem I had. My rep Patrick Hebert was always helpful and wanted me to get the most of what Hibu offered. He was attentive and professional. I wouldn't hesitate to use them again
It has been a pleasure working with Kimberly and Hibu. They were very helpful in setting up my website. Listened to every detail I wanted and needed and made sure it was exactly the way I wanted before it went live. Kimberly is very responsive and makes you feel important and like you are her only client. I would definitely recommend Kimberly and Hibu for all your digital marketing needs!
HIBU in my opinion was completely incompetent. I paid them $15,000 for SEO services and got 2 calls that might be considered legitimate and around 400 SPAM calls that were a waste of time and money. SPAM calls were computer generated and nobody was on the line when we answered the call and when I called the number back it was a disconnected number or a recording saying it was a nonworking number.
Has helped us acquire lots of reviews from long time customers. The dashboard is easier to use than other services we've used in the past. The website they built looks nice, the process wasn't super intuitive for us but it worked out in the end. Our rep, Jeremy, is very helpful and has useful information and useful guidance.
Working with Aubrey Anderson, our new digital marketing account executive from Hibu, has been one of the best business decisions we’ve made. My business partner and I weren’t actively looking for marketing help when she walked into our office—but we’re sure glad she did.From that first conversation, her enthusiasm for digital marketing and her belief in Hibu’s solutions were contagious. She wasn’t pushy or scripted—just incredibly passionate and knowledgeable. It didn’t feel like a sales pitch; it felt like someone genuinely wanting to help us grow. And she’s delivered on that from day one.Aubrey made what usually feels like a complicated and drawn-out process fast, fun, and honestly exciting. She clearly explained how Hibu stands out in the industry and backed it up with real data. She showed us exactly how their team drives ROI and how our business would benefit from their digital strategy—and now, after going live, we’re already seeing the potential unfold.What’s impressed us most is how present and responsive she’s been. She always answers, checks in proactively, and makes herself available whenever we have a question. You can tell she truly cares about her clients. And hearing her talk about her leadership and her team at Hibu? It’s inspiring—there’s no ego, just pride in doing excellent work.Our website looks amazing, we’re excited about the leads starting to come in, and it feels like we finally found a marketing partner who understands what we need and knows how to get us there. Aubrey, thank you for getting us out of our comfort zone. You’ve made a real impact already, and we can’t wait to see where this partnership takes us.If you’re a business owner sitting on the fence about digital marketing—don’t be. If Aubrey stops by your business, let her in. It might just be the best thing you do all year.- Bob at JC Myers Construction
Hibu on the front end positioned themselves as a marketing company. We were sold on a package where a majority of the monthly charge was for adspend. Over the entire course of four months working with this company, we were unable to see any of the ads that we were reportedly paying to have posted, and generated not a single new lead. Throughout the time they claimed several of our own natural calls from our outside sales team as “leads“ however, these people said that they were calling in from flyers or direct conversations with our sales people. Throughout the entire time, they were extremely difficult to get a hold of, did very little of what they said they would, did not produce a single lead, created a lot of stress and additional damage and the way their software integrated with ours, even after saying they would not do certain things. Within the company, communication was poor and several times guarantees on one end would be unheard by the rest of the company. The account manager who is supposed to be talking with us multiple times a week was completely ghosted throughout the time as things got more and more stressful. I talked to several other companies who said they thought they were having a good experience and had them look a little bit closer and they found the same thing. Terrible company. They do not market or bring in clients.
We've been working with Will and his team at Hibu to help grow our marketing efforts for Lucky Lawn, and the experience has been fantastic. Will is professional, responsive, and truly understands how to support a local business.Since partnering with Hibu, we’ve seen stronger online visibility, better ad performance, and a consistent increase in high-quality leads — which has made a real impact on our growth. Will takes the time to understand our business and offers clear, actionable advice, which we value as a busy, family-owned company.I would highly recommend Will and the Hibu team to other local businesses — as long as they’re not competing with us!
Was sold on a package that was slightly higher than I was prepared to pay, but I trusted (mistakenly) the sales rep, we’ll call him “Jam E.”, because he was referred to me by someone I know. Signed up for 6 months (their minimum). Website was designed and marketing campaign launched. Nearly 5 months and I get only 1 lead!! The only “input” I got from my sales rep was “spend more money”, I said “why would I do that when you’re not performing”. They “allowed” me to terminate my plan early and removed the website that I paid for! So, now, after 5 months, I’m left with literally NOTHING but losses nearing $7k and not including my time! The worst experience I have EVER had! Paying more money does not showcase any skill, or ability. I can throw money at anything and make it work better. I signed up with the budget they proposed and they produced absolutely no result and did not do any work unless I asked them to. TERRIBLE experience. Save your money. These people are con artists and do not have the skills necessary to do a good job with your money. You’re better off flushing it down the toilet if it’s not that important to you.
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A leading provider of technology-driven digital marketing solutions to local businesses across the US, Hibu Inc. provides an integrated digital marketing solution that includes reviews, websites, SEO, omnichannel marketing, automated email and text marketing, and more—all from One Platform, One Provider. Trusted by tens of thousands of small and medium-sized business owners because of their extensive professional expertise and experience, Hibu helps their clients efficiently manage and continuously engage with prospects, generate valuable leads, and turn those leads into customers that keep coming back.
Hibu is a Meta Marketing Partner, Google Partner, Amazon Ads Partner, and Microsoft Advertising Elite Partner.
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