counselling-directory.org.uk

4.7
4.7 Based on 21 reviews

Connecting you with therapists working online and across the UK. Part of the Happiful family....

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Average Rating

4.7

/
5

21 Reviews

5 Star
81%
4 Star
14%
3 Star
0%
2 Star
0%
1 Star
5%

All Reviews

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Review Time

Joey
A Fantastic Therapist Experience

I found a fantastic therapist through the directory who is warm, kind, and easy to talk to. Connecting with someone comfortable to open up to is often a major challenge in therapy, and she made that happen, even via video call. I highly recommend her; her kindness, expertise, and commitment to my well-being are truly appreciated.

5
Date of experience: Dec 01, 2025
Gertie Baker
A Compassionate Therapist Experience

I found a compassionate and approachable therapist through the directory, which is one of the biggest challenges in seeking therapy: connecting with someone you can easily talk to. She made this possible even over a video call. I can't recommend her enough; her kindness, knowledge, and commitment to supporting me during this time have been invaluable.

5
Date of experience: Nov 26, 2025
Ivy Wright
User-Friendly Experience

The platform is user-friendly and offers a wide variety of counselors to explore and read about. I found this service to be very beneficial.

5
Date of experience: Jul 16, 2025
Ruby
An Exceptional Therapist

The therapist I worked with is incredibly professional and truly skilled in her field. I can't explain how she did it, but I've experienced a significant positive change. I now feel self-worth, can move forward, and have let go of past issues. I highly recommend her.

5
Date of experience: May 18, 2025
Molly Foster
Declining Support and Care

Initially, the service was helpful, but over the years, my client referrals have decreased significantly. They seem to have lost focus on connecting clients with therapists, which was my primary reason for joining. Their response to my concerns was rather cold, suggesting I leave if I wasn't satisfied instead of improving their service. It seems they don't prioritize individual dissatisfaction, as their business appears to be growing. I'm quite disappointed and will seek alternatives.

1
Date of experience: May 15, 2025
Norm Kelly
Supportive and Accessible Staff

The staff are warm, friendly, and supportive. Accessing help is straightforward, and they provide clear instructions while demonstrating integrity. I've heard positive feedback about the service from other therapists.

5
Date of experience: May 06, 2025
Juniper Scott
Understanding and Supportive

Very understanding of the situation.

5
Date of experience: May 02, 2025
Efficient and Friendly Service

The service is efficient and friendly; I would definitely recommend it.

5
Date of experience: May 01, 2025
Claribel Taylor
Excellent Team Service

The service provided by the team is fantastic and very user-friendly. Highly recommend.

5
Date of experience: Apr 30, 2025
Abraham
Personalized Customer Care

The customer service is excellent and personable. The team acted quickly on my requests. Transparency and the ability to resolve issues are very important to me, and I highly recommend this service.

5
Date of experience: Apr 30, 2025

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