Review Time
Zero stars if i could. I ordered two cabinets that required assembly. Im handy, It was impossible. 22 pieces and i got 4 together and it all fell apart. No bolts or screws, just loose pegs and some crazy plastic switch fastener that spun and pulled out, came undone. I bought metal brackets, drilled holes, glued the pegs, taped the fasteners in place. And worked on it for 3 days. i could not assemble more than 4 pieces without collapse. It s not wood, some pressed composite, nothing will hold it together, panels are warped, dont aline. Customer service refused to refund me for the second unopened cabinet, expecting me to pay return shipping, fed ex for a 74 pound package. Country Door sells cheap made in China junky inferior products and they know it, hence the poor return policy. Yes 50 apologies but No satisfaction. Im out the additional ( large item, non refundable) shipping, return shipping, handling(?) cost of additional hardware, many hours of work and frustration and the complete cost to return the second unopened cabinet.They may be ok for a rug or seasonal trinket, but do not purchase anything large and expensive. They dont test or stand behind their products and have lost me as a customer!
Zero stars if i could. I ordered two cabinets that required assembly. Im handy, It was impossible. 22 pieces and i got 4 together and it all fell apart. No bolts or screws, just loose pegs and some crazy plastic switch fastener that spun and pulled out, came undone. I bought metal brackets, drilled holes, glued the pegs, taped the fasteners in place. And worked on it for 3 days. i could not assemble more than 4 pieces without collapse. It s not wood, some pressed composite, nothing will hold it together, panels are warped, dont aline. Customer service refused to refund me for the second unopened cabinet, expecting me to pay return shipping, fed ex for a 74 pound package. Country Door sells cheap made in China junky inferior products and they know it, hence the poor return policy. Yes 50 apologies but No satisfaction. Im out the additional ( large item, non refundable) shipping, return shipping, handling(?) cost of additional hardware, many hours of work and frustration and the complete cost to return the second unopened cabinet.They may be ok for a rug or seasonal trinket, but do not purchase anything large and expensive. They dont test or stand behind their products and have lost me as a customer!
Well I have been a customer with Country Door since 2004. I have purchased hundreds of dollars worth of merchandise. I haven’t purchased within the past 2 years because I haven’t had the need. Recently I have been looking to buy a new bedspread & curtains because we just moved to a new house & I want to make my bedroom look awesome. I probably have bought approximately 10 bedspreads within the past few years; I’m Bedspread Freak!! However, yesterday I purchased a bedspread and curtains and the total was around $200.00. A few hours later I received my order details via email (as usual). I was appalled when I saw the actual bill! My $200.00 order was almost $300.00. Due to shipping, taxes, and a TARIFF SURCHARGE!! I’m hoping these absorbent fees will be investigated by the Attorney General or the National Banking Corporation!! These gaugingcharges must be illegal. I have never paid almost $40.00 shipping for a bedspread & pair of curtains which have been packed airtight with practically no weight!! I’m not gonna stop here; I’m going to continue to make my voice heard. This impractical way to conduct business is totally unacceptable!
Not sure this is a legit business. Called them and sadly I recoded about 50 “I’m sorry” comments. Thru are most interested in filling out their complete database with all your information before providing any help. Do NOT buy from this company.
HORRIBLE unresponsive customer service. I'd give them 0 if that was an option. An account was fraudulently opened in my wife's name and CD is sending us a bill for items we didn't order. We have called 4 times and spent over two hours on hold or being transferred to people who don't care and can't do anything to resolve the issue. We simply want to get charges removed and the account closed. This is still pending and today we received a letter from them demanding a notarized form to close the account. No mention of our time and expense for resolution. Needless to say, we do not recommend this company or any of their affiliates. You can tell a lot about a company and their character when something goes wrong.
I ordered slippers on December 8th. To be delivered by December 12They’ve been sitting in a warehouse About 2 hours from me!! For over 10 days I can get my ABSOLUTELY NO HELP NO PHONE NUMBER NOTHING. FED EX ALSO REFUSES TO TAKE RESPONSIBILITY. YET COUNTRY DOOR SEEMS TO KNOW EXACTLY WHERE I AM TO SEND ME A BILL AND REPORT MY NONEXISTENT MERCHANDISE TO THE CREDIT BUREAU. THEY AND FED EX ABSOLUTELY SUCK.
I have been receiving Country Door catalogs for years in my mail. I have always enjoyed looking through the decor and decorating ideas that they have. So this Christmas I decided to make a purchase. Only to find out, that the credit account stated in the magazine is not really a credit line. Although I have good credit they turned down my order. What a shame, if I had known they were going to do that to me I would have either used my own credit card or bought it somewhere else. It's a disappointment it was a pretty stained Glass lamp with Cardinals. I guess I'll just take my business and my good money somewhere else. I talked to the credit department and they gave me the same spiel that the CSR did. So what a let down I have loved looking at those catalogs over the years. Please use caution before ordering anything from this company. Happy New Year
Do not shop here. I sent Christmas presents to relatives address under my account and they made an account for her and sent here the bill. Once you get someone on the telephone after an hour wait, they tell you that you have to pay for a notary saying you will pay it under your account. How can you just use someone else's name and give them an account? Fraud.....
Katya joy is a party INMY catalog. That's the same company sister company. They also mail you a refund checks, didn't use a method of payment, I request all you nice folks that you want to buy stuff off of them because prices look good. Actually, it's better going into Walmart without having a hassle by these companies, they tell you. Well, we try to send it back to method of payment, but they never try to send it back to Mesa payment, they just lied to you and tell you they do and then they said we had to refund you a check back people. Stop dealing with country door and GIN. EY Jenny's catalog the full s*** they tell you that your package is processing when you're trying to cancel it and it's not, it's like 21 to 24 hours for processing time, they lie to you on the telephone, people wake up, go back to Walmart. They will send you a refund check, but you need your money before Christmas. Yeah, it takes forever to get a refund check from country door or Jenny's G that's GIN NEY Jenny's catalog people. Listen to the community and a reviews.I would not shop to none of these companies.They'll review 1.5, the garbage, my name's Alvin Webb.I'm happy to let you people know that they will not send you money back to method of payment.They will mail you a refund, check it because they full at that b*******I will never order with them.Companies ever again because you're liars
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