hartsofstur.com

4.8
4.8 Based on 161 reviews

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Average Rating

4.8

/
5

161 Reviews

5 Star
92%
4 Star
4%
3 Star
2%
2 Star
1%
1 Star
1%

All Reviews

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Review Time

Lime QR
Exceeded my expectations! First order but will definitely return. Great quality and fabulous discoun

Exceeded my expectations! First order but will definitely return.
Great quality and fabulous discounts.
My wok is in constant use and I'm delighted with the remainder of the purchases.
Prompt delivery and package well.

5
Date of experience: Feb 08, 2026
Nancy Roberts  Gordon
Excellent customer service, I can’t fault them. Evri really messed up the delivery, they get zero fo

Excellent customer service, I can’t fault them. Evri really messed up the delivery, they get zero for. CS. But Harts of Stur not only sent out the parcel again but by a different delivery service, actually Royal Mail. They could only send part of the order as one of my items was in the undelivered parcel as it was the last one. So they offered to send me two parcels. They were very easy to contact, an actual person on the end of the phone…imagine that.

5
Date of experience: Feb 07, 2026
Jaki Pickett
Ordered some lovely little tins to store leaf tea plus bee 🐝 garden pots and a scrapper for cooker h

Ordered some lovely little tins to store leaf tea plus bee 🐝 garden pots and a scrapper for cooker hobs. packaged really well with some wee catalogues inside for a nosey. Felt like it was a wee family business doing its best and will deffo use again

5
Date of experience: Feb 01, 2026
Izolol86
Perfect novelty timers for gifts!

I found these fun cooking timers online and decided to order two as stocking stuffers for friends. They arrived just three days after placing the order, which was impressive given the holiday shipping times, even before the expected delivery date. Both items exceeded my quality expectations for the price. I'm really impressed and would definitely recommend them.

5
Date of experience: Jan 02, 2026
prb280467
Beautiful plates, perfect for the holidays

The plates are beautiful and were a well-received gift for Christmas. I initially ordered the wrong size, but the refund was handled quickly, and the larger plates arrived just in time for the festivities.

5
Date of experience: Dec 26, 2025
Allen Barnes
Unexpectedly Quick Delivery for Holiday Essentials

I was guided through the promotional message I received, which led me to the holiday sale while I was waiting for my partner's haircut yesterday. I realized I needed new baking trays for the festive season and thought, '23rd December... too late for Christmas.' However, since the trays were on sale, I decided to order them anyway. To my surprise, they arrived today! Now I can use them for Christmas after all. Excellent service. I will certainly be ordering more in the future. Thank you, and happy holidays!

5
Date of experience: Dec 24, 2025
Minnie S.
Great Initial Order Experience

After researching the company, I placed my first order over the phone. The representative was very helpful, processing my order and letting me know I qualified for free delivery, which arrived the next day. A dependable supplier that deserves recognition.

5
Date of experience: Dec 05, 2025
Gulliver Kelly
Exceptional Assistance from a Representative

The representative made my experience enjoyable. I had trouble ordering online, but she took my details over the phone and was cheerful and helpful. I truly appreciated that personal touch.

5
Date of experience: Dec 05, 2025
Evelyn Wilson
Positive First Purchase Experience

This was my first order after checking reviews. I called to place my order, and the representative was very helpful, informing me of free delivery, which arrived the next day. A reliable supplier that deserves positive feedback.

5
Date of experience: Dec 05, 2025
karlnaruto
Consistently Happy with Orders

This is my fourth order, and the cookware always arrives securely packed. They offer great discounts, and I was thrilled to get two excellent pans at half price. Very satisfied with both the service and products.

5
Date of experience: Nov 29, 2025

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