craftjoy.co.uk

1
1 Based on 32 reviews

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1

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5

32 Reviews

5 Star
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2 Star
3%
1 Star
97%

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Livia Vidotto
If I could rate it zero I would. What an absolute scam!! I should have read the reviews before order

If I could rate it zero I would. What an absolute scam!! I should have read the reviews before ordering - lesson learnt for the future. DO NOT ORDER FROM THEM - IT'S RUBBISH and I don't know how you are automatically subscriped to monthly boxes.

1
Date of experience: Feb 07, 2026
Livia Vidotto
If I could rate it zero I would !!

If I could rate it zero I would. What an absolute scam!! I should have read the reviews before ordering - lesson learnt for the future. DO NOT ORDER FROM THEM - IT'S RUBBISH and I don't know how you are automatically subscriped to monthly boxes.

1
Date of experience: Feb 03, 2026
Eddie McGinty
Terrible service, goods not worth money

I ordered a craft box which I paid £25 for, I wasn't impressed with contents. It tell you to go to manage my subscription to cancel. There is nothing there to let you do that. Ive now had an email saying my next box is on the way and this time Ive been charged £50. Ive sent 2 emails asking them to cancel the subscription and refund my payment. No one has bothered to respond. Shocking service and boxes not worth what they charge for them.

1
Date of experience: Feb 01, 2026
Tracie Bird
Absolute con DO NOT BUY

Absolute con DO NOT BUY. Purchased the 70% off box it arrived with 3 items in all of which were rubbish and could have been brought from the local discount shop. Luckily I managed to cancel the subscription

1
Date of experience: Jan 26, 2026
Stephen Burnage
Do not buy from this company

Do not buy from this company. I ordered the trial box and what arrived did not match what was advertised in any way. The contents could easily have been bought in a discount store for a few pounds and in no way reflected the price paid , even if it was discounted. Anyone paying the full subscription price would be crazy.I've contacted customer services twice to complain and ask for a refund and they have declined and stated that the 'don't give refunds'.I'll dump this in the rubbish bin and chalk it up to experience but, as I said at the startDO NOT BUY FROM THIS COMPANY '

1
Date of experience: Jan 20, 2026
Karen Trueman
Rubbish not worth the money

This arrived finally after a long wait, items only worth around £15 luckily I got it on a deal for £25 and cancelled the repeat subscription so didn't get charged and sent another delivery. Avoid at all costs !

1
Date of experience: Jan 19, 2026
Rebecca
Three items in the kit did not warrant…

Three items in the kit did not warrant the price. One kit had no instructions at all.

2
Date of experience: Jan 17, 2026
Sophie Caton
I brought a box as a special offer…

I brought a box as a special offer last year back in April 2025. It was a one off which I was glad about as the crafts were rubbish and nowhere near the quality that was shown by examples online. Fast forward to January 2026 where £54 was taking out of my PayPal account, I emailed straight away asking to cancel the order, they said this was impossible, PayPal hasn't even been able to help me out with this situation they have just robbed me of my money

1
Date of experience: Jan 06, 2026
fishfood
Absolute scam of a company

Absolute scam of a company. The box that I ordered was supposed to be worth $84 but had only three cheap crafts in them without instructions that is very clearly not worth this amount of money. They then automatically subscribe you to a monthly subscription box that they bill you for at the 1st of the month, no matter when your box was purchased. I was charged for the second box not even 2 weeks after I purchased the first box and it was before I even received the first box. When I tried to cancel the shipment of the second box (I send out an email asking for cancellation within an hours of receiving the confirmation email) I was told it was already too late and logistics was processing my shipment. It has been 4 days since then and my shipment has not gone out yet, so clearly this is an excuse. Avoid this at all cost

1
Date of experience: Jan 01, 2026
Mrs Cummings
To date I have paid over £70 for an…

To date I have paid over £70 for an initial offer and then subscription ( which I wasn't sure I signed up for but this was perhaps my mistake ) when first subscribed box today (after weeks of waiting ) arrived there were about 5/6 small crafts. Buyer be very aware ! The instagram ad is not what it appears I feel

1
Date of experience: Dec 22, 2025

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