Name: crazytel.com.au
Telephone: 1800272998
Rating: 4.8

Newton Baker Guest

A smart move with enhanced features

My motel requires over 500 IPs, so the default router from the service provider wasn’t an option. After upgrading my router, I found that NBN NetPhone was unusable due to the lack of a SIP account/password. I switched to another provider with a Grandstream HT801V2. The support from the team was exceptional; they guided me through porting my number, setting up a SIP trunk, registering my device, and configuring call options. Their knowledge and friendliness truly brightened my day.

Date of experience: Dec 04, 2025

Paulina Guest

2 months ago

Exceptional Support and Service

My motel requires over 500 IPs, so the default router from the provider wasn't suitable. After upgrading the router, I faced issues with the NBN NetPhone as the SIP account/password couldn't be configured, making only the default router functional. Consequently, I switched to a different service with a Grandstream HT801V2. The representative provided outstanding assistance, helping me with:
- Number porting
- SIP trunk setup
- Registering my GrandStream device to SIP
- Dialing options for accommodation and bowling & arcade
- Call forwarding configurations
- Reviewing my usage and suggesting a plan The representative was incredibly knowledgeable, friendly, and truly brightened my day.

Date of experience: Dec 03, 2025

Brenda Hughes Guest

6 months ago

Top-notch service

Easily one of the best services available. Trust me, I've tried them all.

Date of experience: Aug 22, 2025

Aubrey H. Guest

6 months ago

Outstanding service, everything is top-notch

Without a doubt, the best customer service I’ve experienced in Australia, along with an exceptional VoIP service. They handle everything seamlessly!

Date of experience: Aug 21, 2025

PP47 Guest

6 months ago

Fantastic product

This product is excellent. It works reliably and is very affordable. I've contacted the support team a few times, and they have been incredible.

Date of experience: Aug 07, 2025

Peleg Guest

7 months ago

Extremely satisfied!

This service is outstanding. Their support is the best I've encountered, showing great respect for clients. I signed up for a complete PBX overhaul for my business and couldn't be more pleased.

Date of experience: Jul 07, 2025

Jordy B. Guest

8 months ago

Really impressive!

Very impressive service! The interface is user-friendly and setting up a number is straightforward at a reasonable price. Managing this service is much easier than handling my own PBX. I really appreciate them!

Date of experience: Jun 24, 2025

PJ Guest

8 months ago

Exceptional service, our business is thriving!

I signed up my large call center a few months ago, and they truly deliver on their promises. Unlike competitors with poor infrastructure, this team has significantly improved our operations. The pre-payment treatment was outstanding, making us feel valued. I was impressed by their pricing and the value offered. A few weeks in, I've seen real savings, and the overall experience has been phenomenal. This is a service that stands out in the industry.

Date of experience: Jun 16, 2025

Marsha Guest

11 months ago

A lifesaver since the pandemic

I’ve been using this service since the pandemic, and it has been a game-changer for us. Whenever issues arise, they are quick to help us resolve them, even if it’s outside their usual scope.

Date of experience: Apr 02, 2025

Xevok_Qc40 Guest

1 year ago

Very disappointing experience

I had a very disappointing experience with this service. The phone would often fail to connect on the first attempt, causing significant issues for my business. I eventually switched to a dedicated SIM and phone, which has been much better.