Review Time
We switched from Dojo to Create Pay around six months ago and the process has been really good. Our rep Linda was fab, she helped get the dashboard set up properly, sorted the card machine, and made the whole changeover feel straightforward.
Any time I’ve had a question, support has been quick and helpful, and we’re making a really good saving compared to before, which is ultimately what matters. Would definitely recommend if you’re thinking about switching.
Matthew Wickham has been excellent from the start, he visited us at silver Darlings fish Company a couple of months ago when he came in to discuss us changing our card machine. Great customer service and continued support since. As an added bonus, we’re saving money each month too. Highly recommended, thank you
Matthew Wickham has been excellent from the start, he visited us at silver Darlings fish Company a couple of months ago when he came in to discuss us changing our card machine. Great customer service and continued support since. As an added bonus, we’re saving money each month too. Highly recommended, thank you
Coming from a sales background, I'm always a little wary of people making appointments to visit to effectively sell a product or service. From the minute I opened the door to Dan Walley, I warmed to him straight away. Very clearly he explained how he could save us money and took what appeared to be a genuine interest in our business. He wasn't pushy at all and I felt under no pressure to go ahead as he did his job well explaining the Why. He set everything up and everything arrived when he said it would. He promised to come back and set everything up and we arranged a suitable time. Sure enough he came when we arranged and he also helped me with stuff I was struggling to use with Worldpay. In Summary, very happy with Dan and CreatePay and Dan can definitely come back when its time to renew!
Mr Parker called me initially to introduce himself and explained clearly and professionally what they could offer our business. Long story short, we converted over to CreatePay only yesterday. The changeover was exceptionally smooth, all the staff were very helpful which made the process hassle free. A mention for Mr Parker, he was to the point, accurate, always on time with call appointments and did everything he said he would do... thank you, would definitely recommend if the offering suits your business.
Exceptional Service from Matthew! Highly Recommended!I had a truly fantastic experience thanks to Matthew Wickham. He is, without a doubt, one of the most helpful and reliable people I've had the pleasure of dealing with.What really stood out was his commitment to being always on call. Whenever I had a question or needed assistance, Matthew was incredibly responsive and made me feel like my needs were his top priority. It's rare to find that level of dedication.Beyond his professional competence, he is also a genuinely very nice person. His friendly and approachable manner made the entire process smooth and stress-free.If you are looking for someone who is helpful, dependable, and a pleasure to work with, I highly recommend Matthew. He provides truly exceptional service!
Harvey Singh was amazing! He guided me through the entire setup for my card machine. Whenever I have had problems with the machine, he is always one call away from solving it. Amazing customer service and I would 100% reccomend this service to anyone in need for a payment processor!
Mr Parker from CreatePay have from day 1 been a breeze to deal with. Helping every step of the way to get us up and running with our new merchant to take payments without compromising down time. Even a few months later, contacting us to help with PCI compliance. Better still, getting us better rates from the same merchant provider! 10/10. I know it can be difficult to trust 3rd party companies to deal on your behalf but don't hesitate with this one! has saved us money and without lifting a finger!
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CreatePay are a new player in card payments - creating change in the industry and unlocking the power of smart terminals.
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