Review Time
We recently purchased a new build home at Wellwater Grove and the experience has been fantastic from start to finish! Having retired back to Scotland after 30 years in the States, we were unsure of the process but the team were incredibly professional, friendly, and always available to answer any questions. The buying process was smooth and transparent, and we felt fully supported at every stage. Maureen seamlessly took over our purchase after Allison moved on and she immediately put us at ease.The quality of the property exceeded our expectations, and moving in was hassle-free thanks to the careful attention to detail from Matt and his team. Matt has continued to support us with all our silly questions and any minor issues were addressed promptly and efficiently.We’re absolutely thrilled with our new home and would highly recommend this company to anyone looking for a seamless, positive new build experience.
My husband and I moved into our beautiful flat at West Craigs last week and our experience with Cruden Homes has been fantastic in what is always a stressful event.We selected this flat on our first day of viewing, after seeing the quality and superb flat design. Ashley's knowledge, professionalism and patience, gave us confidence that we would be fully supported throughout the process and this proved to be so. We had 5 star customer service from Ashley at all times and she kept us informed in a punctual way, making any small issue easy to deal with and never having to chase for information, which is rare in this day and age. Ashley is a great ambassador for Crudens Homes. After moving in I would also like to commend both Ashley and Louis for their faultless care in looking after us to ensure the smooth running of our move into the property. They were warm and welcoming as is their nature and nothing was too much trouble. The quality finish of the property meant there was little to address but the small matters were dealt with by Louis in a very speedy manner but with thoroughness and a kind manner. We love the flat and our experience with both Ashley and Louis have surpassed expectations. Sincere thanks to both!
We are currently in the process of purchasing an apartment at The Avenue and have been dealing with Alison since our first contact back in December 2025.From the very beginning Alison has been excellent to work with. She has been friendly, professional, and always kept us well informed throughout the process. Buying a new home can sometimes feel complicated, but Alison has made the whole experience smooth and enjoyable for us.I would also like to thank her manager, who has clearly been supporting things behind the scenes. A big thank you as well to all the Cruden Homes staff who have helped with our purchase over the past few months.Overall, a very positive experience so far and much appreciated.
Right from the off when we first walked into the portacabin we could not have been made to feel more welcome. Right through our cycle of seeing just a plan to getting our keys 2 weeks ago the customer service has been second to none. We were kept up to date right through the process and visited many times just to see how the build was going and every time we were welcomed by the Cruden team Especially Mary who you would think would be sick of the sight of me bugging her :) Even today popping in to ask about something extra Mary was more than happy to assist me. I cannot recommend Cruden highly enough, absolute professional service from start to finish (and beyond moving in)
From meeting Ashley and Louis the communication help and understanding we have received has been exemplary. Through delays to our entry date Ashley kept us informed every step of the way and became more like a friend. Cannot praise Louis enough for his first class communication skills and attention to detail. Anne and Ian. Flat 9
Crudens over 55's development at Barnton has proven to be the right choice for our retirement. The location provides an excellent outlook overlooking the Royal Burgess golf course. We were the first residents to move in whilst the development was still being completed. The support we received form Alison on the sales team at Cruden was excellent and she has become a very good friend to us both. With the development now completed, we are enjoying the friendly and neighbourly environment "The Avenue" provides for the over 55's age group. Anne & Ian Mac Lennan
A great company with a genuinely positive work culture. The team at the Millerhill Development truly stand out — professional, proactive and fully committed to maintaining a safe and supportive environment across the site.It’s been a pleasure for my team and I to work alongside Cruden. I’d happily recommend them to any contractor looking for a reliable, safety-focused and quality-driven business to work with.
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Cruden Homes is one of Scotland’s largest independent housebuilders and developers. With a focus on placemaking and sustainable design, we have been delivering high quality new homes to communities across Scotland since 1943.
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