Review Time
Working with JOHN was a great experience. He was professional, patient, and went above and beyond to ensure everything was perfect. I highly recommend him for anyone planning their next getaway.
When I contact with James Cunanan, his customer services was very fast & cooperative. I like his customer service. Great to handle my request of name format changes.
I have had only positive experiences with CruiseDirect. My cruise concierge, Aiza, is fantastic and professional; I can’t praise her enough. Because of her, I will definitely book with this company again.
Booking a cruise can be complicated, but Janrey made it so much easier for us. He was incredibly patient in helping me fix a typo in my booking email and was quick to coordinate a room change for our family. Because of his help, we now have connecting cabins for our upcoming trip on MSC. Fantastic customer service! Thank you, Janrey, for going above and beyond!
When I started looking for holiday cruises came across Cruise-direct were I found some very good offers and when communicated with it to get some details/clarification got quick response from Keemron, who was very helpful and provided all the support needed.
I highly recommend them if someone is looking for some great/wow deals for holiday cruises.
I was having trouble completing my payment for an upcoming cruise. I logged in and talked with this fabulous and patient agent GIRLIE. She helped me get everything squared away. It really lifted a weight off my shoulders. A much needed vacation is coming my way soon!! Thank you again GIRLIE!
Wow ! it's so nice to have an positive experience with a sales agent over the phone. Easy to communicate with. Knowing you are being heard and understood. Easily understaning what is being said back to you. Clear answers to questions. Knowledgeable suggeations. That are intented for your benefit. I'm impressed.
I had a great experience with Hannah at CruiseDirect. She was very helpful, professional, and patient, answering all my questions clearly and guiding me through the booking process. Highly recommended!
"Huge thanks to "Aiza Quijoy" for being "SO" patient and super helpful!!! I had lots of questions and she went above and beyond to assist! Aiza made the entire booking process seamless by being incredibly responsive and attentive to our needs. I communicated with follow up questions via email and she was fast to respond! I appreciated her excellent customer service and sweet personality.
Thank you Aiza, you are the best! :)
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