Review Time
I questioned my order right off! It showed the names wrong. I emailed and got a message right away, it’s standard to show the standard names. Whew! I read all the reviews and was very skeptical that my order would have issues or maybe even never arrive. I ordered it 1/30/26 and I knew there were creative times then shipping times, they informed me when I ordered. I got it two days ago and it’s everything I wanted! No damage, it’s perfect! Thank you! It’s going in my newly remodeled bathroom, weird place for a picture, but it matches the design!
I questioned my order right off! It showed the names wrong. I emailed and got a message right away, it’s standard to show the standard names. Whew! I read all the reviews and was very skeptical that my order would have issues or maybe even never arrive. I ordered it 1/30/26 and I knew there were creative times then shipping times, they informed me when I ordered. I got it two days ago and it’s everything I wanted! No damage, it’s perfect! Thank you! It’s going in my newly remodeled bathroom, weird place for a picture, but it matches the design!
Bad customer service. I ordered something slightly incorrect but within 5 minutes followed their cancellation/refund process and explained I wished to re order correctly. Did not get a response. Ended up with the unwanted incorrect canvas. Was a returning customer originally not ever again
My packaged had arrived about 2.5 weeks which was ok as I planned it might take a few weeks so I left myself plenty of time. Upon opening my order I found the frame has been crushed. I contacted customer support and provided pictures as needed and they sent a replacement. Love the product love the customer service! Thanks again
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Founded in 2017, Cstm Canvas is dedicated to creating personalized artworks that capture your most cherished memories. Whether you’re giving or receiving, our heartfelt gifts are designed to be treasured for a lifetime. We proudly offer our products worldwide, delivering fast shipping to your door after completion.
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