Review Time
I received only 2 of my expensive custom curtains correctly; the other 4 had the width and length mixed up. I verified my order multiple times, so it's clear there was a mistake. Now, I’m being told I need to pay half the cost to have them remade. Almost $400 per curtain? No thanks. I’m disappointed with these subpar curtains.
I have had a truly wonderful experience collaborating with the team. I shared precise measurements for my two doorways, and they offered expert suggestions and guidance. They also assisted me in designing custom curtains tailored to my requirements, including specific colors, trims, decorations, fabric weights, and the necessary fire-retardant feature. It has been a genuine pleasure working with this team.
I am truly impressed by the customer service. I placed an order on Thanksgiving Day and needed to make a change just 10 minutes later, so I sent a message. To my surprise, they called me back within 15 minutes on Thanksgiving! The representative adjusted my order and even waived the small difference. A week later, I followed up on my order, and once again, the representative responded quickly. Two weeks later, my order arrived, and it was PERFECT! I can't wait to dress my other windows with these! I highly recommend this service!
I live in a rental and wanted to spruce up my old sad space. I came across Curtarra on Pinterest and I decided to order the Alfred custom Roman shades. Measuring was a breeze, they arrived within 3 weeks, the quality of the shades are fantastic, and the install was simple. I was concerned the measuring instructions might not be correct, but they were perfect. I didn’t think custom shades could be this inexpensive, look this good, and be so easy to order & install. I’m taking advantage of their Black Friday sale and buying them for my entire house.I’m a 100% satisfied customer & recommend them to all my girlfriends. Highly recommend this company.
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