Review Time
I recently purchased a cocktail chair which arrived well packaged and it was easy to put together. The chair is very nice, as described and good quality for the price. Due to an issue with delivery which was not the fault of Hulala but with the courier, I had reason to contact customer services. My query was answered promptly and resolved very quickly. The customer service team were exceptional. I would definitely purchase from Hulala again.
I have contacted customer services several times as my parcel has not arrived - but no response. I ring the customer service number and no one answers. When I contacted on the website chat, I got a response which was a copy and paste from the carrier website. This is not helpful. The tracking still says there is a problem and I still have no answers - I am starting to think this could be a scam. Based in the UK with no support to find out whats going on. I will have to do a section 75!
The order and delivery was fine. The product is disappointing though pretty. There is very little storage pace and the drawers don’t open fully. It’s much too difficult to retire so we’re dealing with it- but their usefulness is suboptimal.
Without a doubt this company and especially Francine are the most supportive and friendly team we have ever dealt with on the internet! They bent over backwards to address a problem that we had with our order. If we could give them more than 10 out of 10 then we would, on second thoughts we will give them 11 out of 10. It was a great pleasure doing business with them.
Bad Experience.The item did not even closely match the color of the item displayed on their website. When I reached out, they said I could only return if I pay the return shipping fee (this is a very heavy, large furniture item). Very dissapointed as I spent $700+ here and was planning to furnish the rest of my home with this brand. Not anymore.
I researched a long time on the Victorian standing desk and cabinet I purchased. I worried that hte color and grain would be too oaky for my cherry dominant space, but it's actually browner (tho not walnut) and very warm. Perfect fit. Very classy. Much better look than the typical office pieces.Products arrived quickly. Instructions for assembly were clear. Desk is only a few parts. Cabinet required a couple of hours. All are very heavy and the grain samples sent do not do the look justice so be sure it's what you want before ordering.
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Hulala Home is a premier furniture manufacturer that specializes in making high-quality, modern and timeless pieces. With a focus on employing premium materials and craftsmanship, our furniture is designed to stand the test of time while also incorporating on-trend style. Whether you're looking for a classic sofa or contemporary office chair, Hulala Home has something for everyone's unique aesthetic. Every piece is manufactured with attention to detail, from the cut of the fabric to the finishing touches on each joint. Whether you're seeking sophistication or something more casual, you can trust that Hulala Home will provide quality construction and eye-catching design. At Hulala Home, we understand the importance of comfort and style. We strive to create beautiful furniture designs that can withstand years of use while providing maximum comfort for you and your family. Our products have undergone rigorous testing to ensure that they are able to provide a truly relaxing experience in any home.See more
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