Review Time
Placing an order online was simple; we ordered a bed and a nightstand, but the nightstand was not in stock despite appearing available on the website at the time of order. It turned out it wouldn’t be ready for shipping until late January. I had to cancel the nightstand to ensure the bed arrived before Christmas. Fortunately, the shipping cost only covered one delivery, so they promptly refunded the nightstand without any hassle, and the bed was delivered on schedule. Communication could be improved, as I had to reach out twice for updates on shipping and delivery. The bed arrived in excellent condition, and the delivery person was very friendly.
We acquired a rustic brown king upholstered panel bed and it’s truly gorgeous. We were pleasantly surprised by the quality of this piece considering the sales price we paid. The craftsmanship of the bed frame is robust and it was simple for my partner and me to assemble. The only downside is that the foam on the left side of the headboard is still compressed from the packaging. Hopefully, it will return to its original shape over time.
I had a great experience with Luna, my furniture was delivered within the timeframe they provided (7-10 business days) and I had no issues at all with delivery or the furniture. I truly love my new sectional and bedroom set and will be purchasing more pieces from them in the future.
I had an excellent experience with Luna Furniture! The dresser I ordered was actually out of stock. They notified me by email immediately and confirmed the date they expected to receive the item would work for me. They stayed in communication with me throughout the entire process and the dresser made it to me even earlier than they’d promised. It’s absolutely beautiful and I couldn’t be more thrilled with the overall experience.
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At Luna Furniture, we're dedicated to providing a 5-star experience, transforming how people shop for their homes from product discovery to delivery.
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