Review Time
I got an Astra a month back. Jaydon went through everything and was able to answer all of my questions.
More recently I had a battery issue. It turns out I had accidentally drained it but jump starting it didnt fix the issue and I had to send it to a garage.
When I called Jaydon on the day at 6:45pm on a Friday, he explained how the cover works and what I needed to provide to get the car sorted. Luckily the car was ok but the service was a relief
Friendly service and overall easy experience. Saw the car I wanted (Kia Ceed) and few days before and reserved over the phone. When viewing the car Jack was honest and truthful about everything and the whole process was stress free.
The purchase process was straightforward and quick without any pressure to buy. However, I'm not rating it higher due to an issue that occurred just a day after acquiring the vehicle. While my daughter was driving, the tyre pressure sensor light activated. I've always relied on the metal plate on the door pillar for the correct tyre pressures. When she added air, it turned out the tyres were not original to the car, which would have required her to inflate the fronts by an extra 8 psi if she hadn’t contacted me. This raises a potential safety concern for me. I'm frustrated that this wasn’t mentioned during the sale. Additionally, there was no customer service email available, so I reached out to the sales email but didn’t receive a response, which I found disappointing. The pressure light can be easily turned off, but I hope it doesn't continue to activate when only 2 psi is lost.
We had an excellent experience with the representative while purchasing our second vehicle. He was professional and transparent, providing helpful and prompt assistance while keeping us informed from the very beginning. The communication was clear and efficient!
I want to express my gratitude to the fantastic team at the car specialist, particularly the representative who assisted me with my new vehicle. From our initial conversation, he was attentive and highly professional. When I arrived to see the car, everything was prepared and ready for me to drive away as requested. I left a reservation deposit over the phone since I was traveling from a distance and wanted to avoid multiple trips. The representative clearly explained the preparations that would be made to the car and kept me updated daily throughout the week. I have immense respect for this service, and the trip to collect my new car was absolutely worth it. Thanks again; I will definitely return.
I have purchased a vehicle from this seller before, and the service was exceptional both times. From beginning to end, I felt at ease while driving away in my new car. The representative was very friendly and helpful, making the experience relaxed and pressure-free.
Overall, the transaction went well, and I had no complaints initially. I placed my private plate on the vehicle and enjoyed many miles of trouble-free driving. So, why am I writing this review? I found out it was a stolen recovered vehicle when trying to transfer my private plate back during a trade-in. The authority refused to process the transfer online, forcing me to resort to the traditional method and ultimately receiving a call from them. They informed me that the vehicle was registered as stolen. It's disappointing that this information wasn't disclosed at the time of purchase, as I wouldn't have paid the amount I did, and a bit of transparency regarding the vehicle's unusually low mileage would have been appreciated.
We’ve just picked up my daughter’s first car from a local dealership. The young representative we worked with was incredibly helpful and friendly, even coming in on his day off to hand over the car - that’s true dedication! Should we ever need an upgrade, we will certainly return.
We recently picked up my daughter's first car from a local dealer. The representative we worked with was incredibly friendly and helpful, even coming in on his day off to hand over the vehicle—now that's what I call exceptional service! If we ever need an upgrade, we will certainly return.
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