dacemotorgroup.co.uk

4.8
4.8 Based on 160 reviews

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Average Rating

4.8

/
5

160 Reviews

5 Star
92%
4 Star
2%
3 Star
1%
2 Star
1%
1 Star
5%

Filtered Reviews

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Review Time

joelza_129
Daughter's First Car

We recently picked up my daughter's first car from a local dealer. The representative we worked with was incredibly friendly and helpful, even coming in on his day off to hand over the vehicle—now that's what I call exceptional service! If we ever need an upgrade, we will certainly return.

5
Date of experience: Dec 02, 2025
Dana Price
Disappointing Experience

We had arranged to pick up a car on a specific day, and were told everything was finalized. However, we missed a call three days prior with no follow-up communication, so we were unaware of any issues. On the pickup day, we learned the car's engine was not intact and they needed to order a new part, with no clear timeline. After taking a day off work, I called for clarification and received an unprofessional and rude response from the financial manager. I'm appalled by the service standards and wouldn't recommend them.

1
Date of experience: Dec 01, 2025
JB10
Helpful Staff

I accompanied a friend interested in a vehicle and met a representative who was extremely knowledgeable and helpful. My friend ended up buying the car, thanks to the outstanding service.

5
Date of experience: Dec 01, 2025
Fantastic Customer Service

I went to purchase a car I had reserved earlier. It was a very positive experience, especially with the representative who was knowledgeable, friendly, and provided excellent service. I'm very pleased with my new vehicle.

4
Date of experience: Dec 01, 2025
Stewart Baker
Fantastic Experience

The entire process was smooth from start to finish. The car exceeded my expectations. I'm very satisfied with my purchase and would definitely use this dealership again. Highly recommend!

5
Date of experience: Nov 28, 2025
Valerie Anderson
Excellent Service

I received great service from the representative from my first phone call to completing my car purchase within a few hours.

5
Date of experience: Nov 28, 2025
Giselle Price
Straightforward Process

The process was easy and straightforward. The representative handled everything and guided me through each step. I would recommend their services.

5
Date of experience: Nov 27, 2025
Aubrey W.
Above and Beyond!

The staff assisted me from beginning to end. Very friendly and professional. Living five hours away, the representative even provided a video tour of the vehicle and ensured everything was ready for my arrival. Thank you!

5
Date of experience: Nov 26, 2025
Porter Smith
Organized and Helpful

The representative was extremely organized and helpful. The entire process was straightforward, and I received a great price for my trade-in. I will definitely return to this dealership in the future. Highly recommend!

5
Date of experience: Nov 26, 2025
Antony Maher
Very friendly and professional service…

Very friendly and professional service by Callum Davies . Explained everything in great detail and was very helpful if I asked any questions. I would definitely recommend buying a car from this company.

5
Date of experience: Nov 25, 2025

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