Review Time
Lewis was the gentleman who I dealt with, he was incredibly helpful and friendly. He made sure that my car was refurbished and restored so that I would drive out of Dace with my new car in the best possible condition, including fully refurbished wheels.
Well what can i say about Dace. After looking for weeks for my new car bmw x5, (and be careful people there is loads of rip off merchants out there) i finally foud 1 at dace. Went to view it on 8/8/25. Met by a guy named Ryan, very welcoming and easy going. Went for a test drive in car and drove lovely. Agreed a px value and to replace 2 worn rear tyres on new car and the sale was done. Went back on 16/8/25 to collect my new car. On the way to the motorway the car started to judder. As an old school mechanic i though an injector was misfiring or somthing like that. Turned round took the car back to Ryan who then test drove it and agrreed there was a fault. He then rng the bmw specialist who they use and they said could be a mismatch of tyres causing xdrive system to play up, so ryan booked me straight in to a tyre shop to have 2 fronts fitted aswell. Unfortunately that did'nt solve the fault. So they gave me a courtesy car and said they will get it looked at. The following Tuesday as Ryan had been on his days off they took it to the bmw specialist to be diagnosed. They found that because the tyres where different brands on front than the back they diagnosed that it was causing a differential judder and said in need 4 matching bmw approved star rated tyres. Ryan sourced said tyres and had them fitted keeping me in the loop as best he could when he was updated. Anyway long story short picked it up yesterday 21/8/25. Car drove lovely and did not fault on my 60 mile drive home. After reading some of the bad reviews on here while waiting for my car I did start to get a little worried, but I can assure everyone that I think that Ryan and dace handled the situation very professionally. Please remember everyone a car can fault at anytime with no apparent reason but I'm confident in my experience that Dace @ stockport will do there best to resolve the matter. I love my new car, and Ryan is a credit to dace. Thank you pal. All the best Dave.
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