Review Time
My experience with Danica has been unacceptable, exhausting, and deeply frustrating.
For nine months, I have done everything immediately and exactly as requested, yet the case has been delayed again and again on Danica’s side. I have been sent to unnecessary doctor visits, repeated tests, and endless information requests — all because of a five‑year‑old misunderstanding that should have been resolved in days, not almost a year.
The communication has been slow, inconsistent, and unprofessional. Every promise of “two weeks” has turned into months. I have been left without answers, without progress, and without any sense of responsibility from the person handling my case.
In short: the process has been chaotic, inefficient, and completely unacceptable. Do not even come close to this pension provider
My experience with Danica has been unacceptable, exhausting, and deeply frustrating.For nine months, I have done everything immediately and exactly as requested, yet the case has been delayed again and again on Danica’s side. I have been sent to unnecessary doctor visits, repeated tests, and endless information requests — all because of a five‑year‑old misunderstanding that should have been resolved in days, not almost a year.The communication has been slow, inconsistent, and unprofessional. Every promise of “two weeks” has turned into months. I have been left without answers, without progress, and without any sense of responsibility from the person handling my case.In short: the process has been chaotic, inefficient, and completely unacceptable. Do not even come close to this pension provider
Great support service.I needed some advice today regarding the my health insurance and my pension scheme. I was lucky to have Marcus Mortensen on the other side. He was very prepared and professional. He answers all my questions and gave me useful advices on possibilities that I had not considered before. He was clear, patient and kind. Excellent service!
I have been trying to convert my pension over to a self-managed plan. This requires identification documents which I understand. However, rather than asking for all of the documentation and forms up front, it required three separate processes each several weeks apart even though Danica had full understanding of my residency and tax status. Why couldn't all documentation be asked for at once rather than drip fed and drawing out the process for an additional two months. They failed on both a technical and a human level. This incompetence at even simple process management, combined with their poor returns and fund management fees, and I don't see many reasons to stay a customer there.
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Danica Pension har mere end 750.000 kunder i Danmark. Vi har specialiseret os i pensionsordninger, livsforsikringer og sundhedsforsikringer, og vi forvalter en samlet pensionsformue på mere end 400 milliarder kroner med cirka 37 milliarder kroner i årlige indbetalinger.
Vi er et 100 procent ejet datterselskab i Danske Bank-koncernen. Vores regionskontorer er placeret i større danske byer og vi beskæftiger cirka 900 medarbejdere.See more
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