Review Time
Bought a first house, experience from start to finish was excellent and The property Perspective kept me in the loop about where the transaction was up to also referring me to a solicitor that i used, Lauren made sure i got updates and let me know by Email what was needed. I highly recommend this company if you are after a new home.
Edited review: I’m genuinely unsure how this company has so many glowing reviews, as my experience has been extremely disappointing.We submitted an offer on Monday 5th January and received no communication at all. I had to repeatedly chase for basic information, only to be met with silence. As cash buyers, it’s unreasonable to have to pursue a seller for essential details about the property.The Property Perspective expected us to proceed without answers to fundamental questions about the electrics, boiler, and structural aspects—information they openly admitted they could not provide. Despite this, they went on to sell the property without responding to us or acknowledging our emails. We were more than willing to move forward, even to increase our offer, but only with the necessary information.Throughout the process, we were given conflicting and misleading statements about other offers. First there were none, then there were, then suddenly there weren’t again. It felt like pressure tactics rather than transparent communication. Any sensible buyer would want clarity before committing to a major purchase and arranging a survey.We were promised a builder’s meeting on 07/01/26 and told we would receive an update the same day, then by close of play on 08/01/26. Neither happened. Instead, communication stopped entirely. We later discovered online that the property had been marked as sold STC.Despite the complete lack of communication, they later contacted us asking if we would be interested should the new buyers pull out.Edit – 12/01/2026: Following a Trustpilot response, I still cannot agree that this company operates professionally. I have removed personal comments, but the facts remain as I appreciate this was a little unfair. While I understand that offers can be accepted at any time, transparency and courtesy are basic expectations. I was asked to increase my offer, but without the information I had requested, doing so would have been irresponsible. I would have happily increased the offer had the details been provided.To date, I have still received no direct response from the company. I work with the public daily and have no difficulty ensuring people receive the information they need. The lack of communication here is simply unacceptable.The property appears to be available again today. I emailed while at work—still no reply. It seems the only time this company engages is when a negative review is posted. I am still looking, despite the disappointment and hopefully able to find my new home.
Buying my house through Property Perspective was a good experience. They were quick to arrange viewings, easy to deal with, and kept me updated throughout. Communication was clear and straightforward, which made the whole process really smooth. Would happily recommend them.
We had an excellent experience with property perspective that handled our house purchase. From the very beginning, they were professional, responsive, and supportive throughout the entire process. They kept us well informed at every stage, explained everything clearly, and handled all the details efficiently, which made what can be a stressful process feel smooth and straightforward.Their knowledge and attention to detail gave us confidence, and they were always available to answer questions and provide guidance. We truly appreciated their dedication and commitment to ensuring everything was completed on time. We would highly recommend this agency to anyone looking to buy a property.
We recently completed our move with Property Perspective, and they were fantastic throughout the entire process. One of the biggest reliefs was how proactively they chased all parties involved in the sale. It took a huge amount of pressure off us as both sellers and buyers, and made the whole experience far less stressful.They were consistently responsive, always quick to return calls and emails, and happy to explain anything we weren’t sure about. Every interaction felt genuinely helpful, and it made a real difference during what can often be a stressful time.We’re very grateful for the support of Keira and the rest of the team and wouldn’t hesitate to recommend Property Perspective to anyone looking for a smooth and well‑managed moving experience.
I had a great experience with this estate agent from start to finish. Emma and Megan were both incredibly helpful, professional, and responsive throughout the entire process. They kept me well informed at every stage, answered all my questions promptly, and made what can often be a stressful experience feel straightforward and well managed. Their friendly approach and clear communication really stood out. I wouldn’t hesitate to recommend them to anyone looking for a reliable and supportive estate agency.
Thorough and detailed evaluation of the property and excellent marketing. Proper screening of the prospective buyers. Excellent communication. However, after the memorandum of sale was completed the updates on the progress of the sale on the seller's portal were poor.
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Property Perspective are the Assisted Move & Part Exchange specialists for house builders. Our aim is to offer a truly unique service that adds value not only to the clients we work with but to the overall customer journey. We are more than just a partner we are extension of our clients sales team.
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