Review Time
awful. They are not delivering my order that i placed 7 weeks ago. They do not pick up calls. I emailed them regarding this they said it will be delivered in 10 days biu it was not, then i messaged them on insta they replied instantly asking for my order id then just dissapeared replied back a week later saying it will be deliverd in a week and then again it was NOT. Now they have again just stopped replying. Never ever buy from them no matter how good the deal is.
Don’t buy from them.I had ordered one sneaker which was on sale that time , they confirmed my order that time so I thought it will take 7-8 days time to deliver. Even after 10 days my order was not shipped . When I talked to them , they said their team has made a mistake in uploading the image , & said the sneaker costs more than i have paid , and they cannot ship the shoes which i ordered .When i told them to cancel my order they started ghosting me . Not replying to my calls and messages. I’m trying to get in touch with them everyday they are not responding !please don’t buy from their store & online website , they are totally a scammer . They shouldn’t have confirmed my order when that shoe was not available !
What a scam! I placed an order on their site on January 19th, and to date, I’ve only received a confirmation email—no order tracking, no dispatch update, nothing. It’s been a week now, and despite multiple attempts to contact them via email, dropbox, and even phone, I’ve received no response at all.I initially saw a few negative reviews but assumed they were isolated incidents. Now, I believe the positive reviews are either fake or paid. This has been the worst experience ever. I booked this for someone’s special day, and now I have nothing to take with me.Such negligence and lack of customer service are completely unacceptable. If I could, I would give them a negative review. If I don’t receive an immediate update or resolution, I will escalate this matter further and ensure no one else falls victim to this scam. It’s because of a few scammers like them that our country’s reputation gets tarnished.
If one can give the worst of the worst review, this site should get one. Acting all authentic and real, but it’s a scam, FAKE! FAKE! FAKE! I’ve placed an order on 9th December 2024, and till date 01.03.2025, I haven’t received the order neither got an update, no calls no emails, they haven’t reverted back to any of my calls/ messages. Initially in the first month they picked my call and was give me so much promises and hope about getting the product shipped and delivered, And now i can’t reach them at all.
It’s unfortunate that I have to address this matter publicly, but after dedicating a year of work to Dawntown and leaving in September 2024, I am still waiting for my remaining salary. Despite following up for six months, my messages to Risheek were repeatedly met with promises of “tomorrow for sure,” only for them to be ignored later.I believe every professional deserves to be compensated fairly for their work. I am sharing my experience to make others aware and to urge the company to take responsibility. This situation is truly disappointing and should not be the way any organization operates.
Great experience!Due to the amount of the purchase, and because I was unfamiliar with Dawntown,I was look for Travis Fragments. Since they were sold out everywhere else, I took a chance, and I’m very glad I did. My pair got delivered with in a week. If you’re on the fence about ordering, take the chance. You won’t be disappointed!
My experience with Downtown has been nothing short of frustrating and disappointing. After placing an order for a pair of shoes, I was bombarded with 7 calls from their executive, pressuring me to finalize the payment. The intensity of their follow-up made me hopeful for a smooth transaction. However, this hope was short-lived.Once the payment was processed, it was as if Downtown decided I no longer existed. My attempts to contact them about my order were met with a deafening silence for an entire week. When they finally decided to pick up the phone, they acted as though we were starting from scratch, asking for my address all over again, with no acknowledgment of the payment I had made or the order I was inquiring about.To make matters worse, they issued a tracking number that turned out to be a dead end. My order has yet to be shipped, and the level of customer service has been astonishingly poor. It's baffling how the quality of service can plummet so drastically post-payment.This experience has left me incredibly disheartened, and I urge anyone considering a purchase from Downtown to think twice. The lack of accountability and follow-through is alarming, and it's clear that customer satisfaction is not their priority.
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