Name: dba.dk
Telephone: 000000000
Rating: 2.9

Lenna Guest

What the are you doing

What the are you doing! you're destroying the platform???? Its impossible to make an advertising without paying. Basic link doesn't work in Crome, Ie, and Firefox.Need to find another platform to sell my things

Date of experience: Jun 05, 2017

Noam Guest

9 years ago

Horrible password reset functionality …

Horrible password reset functionality and overall bad mobile experience. Good buy/sell platform. Nice customer support reply +1 star. +1 star for the mobile app. :)

Date of experience: Apr 11, 2017

JarkanGames59 Guest

9 years ago

Iorden👍

Fint ok super👌

Date of experience: Jan 25, 2017

Mindy Sanders Guest

9 years ago

Feel treated like a thief

First of all I have to say that I think dba.dk is a great place to sell/buy cheaper used products and we love to use it even though I was cheated out of 1500 kr by a danish guy who has never send the package to me. The case is in court now but Police told me unofficially that there is almost no chance to get the money back. Lesson learnt. That is why I will only sell and buy with a personal meeting and money in hand or mobilepay.I understand that because all of those cases dba is very sensitive about the security.I felt it on my own skin. First I validated my account with a nem id. That was not enough for the dba support. I guess because I have a polish surname then I must be a thief. At least that is the way I felt talking/writing the the support.They have blocked my account and asked to send picture ID. Which I did.Yesterday I asked them to delete the account. My husband have already his account so I don't need mine.They told me that deleting the account is impossible. The reason from their side is that I have sent the additional picture ID and that it why I can't delete it.What kind of reason is that? Makes no sense. I asked them if I have done anything wrong. Katrine from customer service told me that there is no discussion and she can only make my account inactive. I don't like companies to have that kind of power over an account I created with my email adress, my nem id and my picture ID.Keeping all the data for their marketing purposes forever. Also copies of my personal documents.Also, Katrine from customer service just closed twice the chat on the website without letting me ask more questions. I was not finished asking. I think that was very rude. I never experienced that in other customer service.Overall very bad experience with customer service. I feel treated like a thief even though I have never done anything wrong.