Review Time
Today I went in to refinance an auto loan it was so easy . Michelle Abbott made the entire process very good to experience and Laurie Billetdeaux came in near the end to double check the paperwork and I was on my way . Wish everything in life was as easy as that was .
Linette at the Leominster branch was exceptional. I had a complex issue involving a wire/ACH transfer that had been unresolved since November 2025, and she took the time to thoroughly investigate it. She made several calls, coordinated with the appropriate teams, and remained patient and professional throughout the entire process.
Thanks to her diligence and persistence, the issue was identified and resolved, and I now have clarity and a resolution in progress.
I truly appreciate her professionalism, communication, and commitment to helping customers. She is a great asset to DCU.
Linette at the Leominster branch was exceptional. I had a complex issue involving a wire/ACH transfer that had been unresolved since November 2025, and she took the time to thoroughly investigate it. She made several calls, coordinated with the appropriate teams, and remained patient and professional throughout the entire process.Thanks to her diligence and persistence, the issue was identified and resolved, and I now have clarity and a resolution in progress.I truly appreciate her professionalism, communication, and commitment to helping customers. She is a great asset to DCU.
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