dcu.org

4.8
4.8 Based on 188 reviews

DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.8

/
5

188 Reviews

5 Star
93%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
5%

Filtered Reviews

Filter Reviews

Review Time

Juan
Amy was great

I met with Amy and she was so patient with me taking her time helping me apply for a loan, opened my membership then provided me with the details for what I need to do next! I really appreciate how she was able to bell me out today. I wi definitely be coming back to see her in the future!

5
Date of experience: Mar 17, 2026
I had the pleasure of working with…

I had the pleasure of working with Candy on a few matters recently and can't say enough about how exceptional she is. She assisted me with obtaining a medallion signature for probate paperwork and most recently helped notarized some other personal paperwork. She has a warm personable approach and really cares about customers. Im grateful for her assistance.

5
Date of experience: Mar 17, 2026
Lucas Noboru Milche Horie
Straight Forward

Straight Forward, they’ve done splendidly.

4
Date of experience: Mar 17, 2026
Manolo Ortega
Very Good

Very Good, fast and we understand everthing.

5
Date of experience: Mar 17, 2026
Aida Machado
I had a great experience today very…

I had a great experience today very nice men took care of me with kindness he answered all my questions to the best of his knowledge it was great.

5
Date of experience: Mar 17, 2026
Dimitri Pierre-Lys
Each time i received service from…

Each time i received service from Emisha it's always with a welcoming smile and an eager to help. Her professionalism is perfect.

5
Date of experience: Mar 17, 2026
Joseph
Baeya was very helpful to me and my…

Baeya was very helpful to me and my wife the way she helped us as customers were very helpful

5
Date of experience: Mar 17, 2026
Jorge Diaz
Great customer service

It was great customer experience.

5
Date of experience: Mar 17, 2026
Michelle Marrero
Meerab was so kind and made my…

Meerab was so kind and made my transaction for a loan so smooth and efficient. Thank you so much for you help!!

5
Date of experience: Mar 16, 2026
Kaggwa Zara
Outstanding Help from Amu Boateng

I recently visited the DCU Lowell branch and had a great experience. A representative named Amu Boateng helped me with my personal loan, and she was extremely kind, patient, and professional throughout the whole process. She took the time to explain everything clearly and made sure I understood all the details. Her customer service was excellent, and she made the entire experience smooth and stress-free. I truly appreciate her help and would highly recommend the DCU Lowell branch because of the outstanding service she provided

5
Date of experience: Mar 16, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.

  • language https://dcu.org

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More