Review Time
Hats off to Brenda, Duda, Erika, and Tanya at the the Franklin Branch. I had an outstanding experience at this branch because of them and truly appreciated the level of care and attention I received.
The team was welcoming from the start, took the time to understand what I needed, and made the entire process easy and enjoyable. I could tell they genuinely care about their customers and work well together as a team.
I look forward to working with them and being back there to garner some of their positive spirit!
And as a side note, I witnessed them do this with two other customers that came in the door!
Just wanted to leave a quick review for DCU and a huge shout-out to Allie. My girlfriend and I went in to get some stuff sorted out, and she made the whole process super easy.
Usually, banking feels like a chore, but Allie was awesome—really patient with all our questions and just a cool person to deal with. She actually took the time to make sure we were set up right and didn't rush us at all.
If you’re looking for a spot that treats you like a person and not just a number, definitely check out this branch. If you can, ask for Allie—she’ll definitely take care of you!
Today I went in to refinance an auto loan it was so easy . Michelle Abbott made the entire process very good to experience and Laurie Billetdeaux came in near the end to double check the paperwork and I was on my way . Wish everything in life was as easy as that was .
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