deegesolar.co.uk

4.1
4.1 Based on 348 reviews

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Average Rating

4.1

/
5

348 Reviews

5 Star
68%
4 Star
10%
3 Star
2%
2 Star
3%
1 Star
17%

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Giselle
9 Months of Hell

Prolonged incompetence and agony from start to finish. Don't believe the MCS certifications etc or any guarantees. They have no intention of complying.

1
Date of experience: Sep 01, 2024
Sol Kelly
Solar and battery projects …

This is one of the most professional businesses I’ve have ever dealt with. They have done two solar projects for me and have surpassed my expectations. Complete honesty and great communication throughout. They are a family business which says a lot. I doubt there is anyone more professional in this day and age when it seems most just want to earn a quick buck.

5
Date of experience: Jul 17, 2024
Ashton Bell
Solar and battery projects …

This is one of the most professional businesses I’ve have ever dealt with. They have done two solar projects for me and have surpassed my expectations. Complete honesty and great communication throughout. They are a family business which says a lot. I doubt there is anyone more professional in this day and age when it seems most just want to earn a quick buck.

5
Date of experience: Jul 17, 2024
Mira Anderson
Great product and customer support

Very pleased with the solar panels and really great customer service from Kate who has been extremely helpful.

5
Date of experience: Jul 11, 2024
Angel Anderson
Great product and customer support

Very pleased with the solar panels and really great customer service from Kate who has been extremely helpful.

5
Date of experience: Jul 11, 2024
Uriah W.
Let down by Customer Service led to 4 stars

Initial enquiry re getting a quote for a retrofit additional battery was not dealt with at all. However, after a nudge in the ribs, they did so, it was competitive and a date arranged. The time of appointment was changed a couple of times on the day, but ok in the end. I wish the installer’s technician would leave their contact number with the client when leaving though. Had a few inexplicable things happening over 3 or 4 hrs which gave me some anxieties, but it self-resolved. A quick chat with the technician by phone after he’d left could have prevented this. All good now. Had the system installed in Sep ‘21 by them (6.5kWh panels, Solar Edge power optimisers & inverter, coupled to Growatt SPA 3000 inverter and 3 x 3.3kW Growatt batteries (now 4), plus a MyEnergi Harvi and Eddi hw diverter) and its performed really well.

4
Date of experience: Jul 09, 2024
vervex11
Let down by Customer Service led to 4 stars

Initial enquiry re getting a quote for a retrofit additional battery was not dealt with at all. However, after a nudge in the ribs, they did so, it was competitive and a date arranged. The time of appointment was changed a couple of times on the day, but ok in the end. I wish the installer’s technician would leave their contact number with the client when leaving though. Had a few inexplicable things happening over 3 or 4 hrs which gave me some anxieties, but it self-resolved. A quick chat with the technician by phone after he’d left could have prevented this. All good now. Had the system installed in Sep ‘21 by them (6.5kWh panels, Solar Edge power optimisers & inverter, coupled to Growatt SPA 3000 inverter and 3 x 3.3kW Growatt batteries (now 4), plus a MyEnergi Harvi and Eddi hw diverter) and its performed really well.

4
Date of experience: Jul 09, 2024
McKenna Rogers
Good at what they do

Very happy with the panels, batteries and installation. No issues with quotation and all our queries and questions were answered plus no high pressure sales afterwards which was a bonus.Installation was completed all as planned and on time by a friendly, professional team. Only marked down as took a while to get paperwork afterwards which has delayed setting up our export tariff so we’re missing out on selling back to the grid in the summer sun, but Kate in the office was very good at sorting this out for us.

4
Date of experience: Jul 03, 2024
Marian Cooper
Good at what they do

Very happy with the panels, batteries and installation. No issues with quotation and all our queries and questions were answered plus no high pressure sales afterwards which was a bonus.Installation was completed all as planned and on time by a friendly, professional team. Only marked down as took a while to get paperwork afterwards which has delayed setting up our export tariff so we’re missing out on selling back to the grid in the summer sun, but Kate in the office was very good at sorting this out for us.

4
Date of experience: Jul 03, 2024
Niles Walker
Great knowledge and great service

We spoke to quite a few companies and it was clear Deege knew their stuff and were well priced. They made the process very easy and the fitting was done professionally. We had some initial teething problems with the batteries a few weeks after and they diagnosed the problem and resolved it as quickly as they could. That after sales service confirmed they were the right choice and I was right to trust them with my solar installation.

5
Date of experience: Jul 01, 2024

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