Review Time
Rod, David and the team have been great, from system design, to install, and the following 12 months support and getting DNO certification. The system runs perfectly, cashing in on the summer sun, and speeding up the ROI. Recommended to friends already.
Absolutely would not recommend. Deege have gone downhill compared to previous reviews. Sales experience was great. The planner was very knowlegeable about my requirements and the right system for me that was competitively priced at the time. That was where the positives ended. Multiple installation delays, might be considered acceptable due to parts shortages but moving installation last minute when time has been booked off work is not. Engineers turned up with out kit meaning install took 3 visits with 3 different sets of engineers. Quality of installation is not that great.After sales has been an absolute nightmare. Have also not had any kind of handover to say how it works or apps set up or my system set up on the Solar edge platform, which can only be set up by installers.Still waiting on MCS cert despite being promised it, and system has been in over a month. DNO application was not submitted before install despite being told it was submitted in January when deposit was paid, so still waiting on that.Will be requesting a partial chargeback from my credit card for system not being setup on Solar Edge platform, as they have not provided what was stated on the contract.
Absolutely would not recommend. Deege have gone downhill compared to previous reviews. Sales experience was great. The planner was very knowlegeable about my requirements and the right system for me that was competitively priced at the time. That was where the positives ended. Multiple installation delays, might be considered acceptable due to parts shortages but moving installation last minute when time has been booked off work is not. Engineers turned up with out kit meaning install took 3 visits with 3 different sets of engineers. Quality of installation is not that great.After sales has been an absolute nightmare. Have also not had any kind of handover to say how it works or apps set up or my system set up on the Solar edge platform, which can only be set up by installers.Still waiting on MCS cert despite being promised it, and system has been in over a month. DNO application was not submitted before install despite being told it was submitted in January when deposit was paid, so still waiting on that.Will be requesting a partial chargeback from my credit card for system not being setup on Solar Edge platform, as they have not provided what was stated on the contract.
SolarEdge Battery Bank 10Kwh installed. Lied to 36hrs before install about battery being out of stock (it wasnt), they wanted to delay install by over 6 weeks, later told someone was having a bad day and i was misinformed??. Lied to about only using their own qualified installers, mine was independent subcontractor along with someone else unqualified and not even an electrician, not insured and nothing to do with the solar trade whatsoever or the company i was doing business with which breached HIES, MCS and manufacturer guidelines. Lied to by the salesman about having installed this battery before (they hadnt). Lied to about mounting option (salesman knew nothing about the battery or mounting options so just made it up). Chased for full payment before work was even finished. Failed commissioning of battery. Unstable battery readings for 3 days once commissioned along with CBs and RCDs tripping including those on the battery. 3 site visits later and i now have a non functioning battery and worse an unserviceable Solar PV system which is only 10mths old and had no issues whatsoever prior to battery install and associated firmware updates. No safety information provided with battery at all, in fact no information at all about it. Had to chase 4 times for a receipt. Managing Director was supposed to come back to me with an update on where they went wrong but didnt & went on leave for 2 weeks. Passed from person to person in company. 2 weeks on and its now costing me money in lost solar and i have a very expensive ornamental battery. CANNOT RECOMMEND AT ALL. Been totally let down by Deege Solar
SolarEdge Battery Bank 10Kwh installed. Lied to 36hrs before install about battery being out of stock (it wasnt), they wanted to delay install by over 6 weeks, later told someone was having a bad day and i was misinformed??. Lied to about only using their own qualified installers, mine was independent subcontractor along with someone else unqualified and not even an electrician, not insured and nothing to do with the solar trade whatsoever or the company i was doing business with which breached HIES, MCS and manufacturer guidelines. Lied to by the salesman about having installed this battery before (they hadnt). Lied to about mounting option (salesman knew nothing about the battery or mounting options so just made it up). Chased for full payment before work was even finished. Failed commissioning of battery. Unstable battery readings for 3 days once commissioned along with CBs and RCDs tripping including those on the battery. 3 site visits later and i now have a non functioning battery and worse an unserviceable Solar PV system which is only 10mths old and had no issues whatsoever prior to battery install and associated firmware updates. No safety information provided with battery at all, in fact no information at all about it. Had to chase 4 times for a receipt. Managing Director was supposed to come back to me with an update on where they went wrong but didnt & went on leave for 2 weeks. Passed from person to person in company. 2 weeks on and its now costing me money in lost solar and i have a very expensive ornamental battery. CANNOT RECOMMEND AT ALL. Been totally let down by Deege Solar
I done alot of research into Solar and decided to contract Deege.No hard sell and very proffessional. Ryan was excellent in advising the most effective system for our requirements.System installed as scheduled. Install team very professional.System been up and running for over a year now. Couple of connectivity problems that were dealt with quickly.Brittany in compliance absolutely brilliant. Would highly recommend
I done alot of research into Solar and decided to contract Deege.No hard sell and very proffessional. Ryan was excellent in advising the most effective system for our requirements.System installed as scheduled. Install team very professional.System been up and running for over a year now. Couple of connectivity problems that were dealt with quickly.Brittany in compliance absolutely brilliant. Would highly recommend
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