deepcleanexperts.co.uk

2.9
2.9 Based on 83 reviews

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Average Rating

2.9

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5

83 Reviews

5 Star
45%
4 Star
1%
3 Star
1%
2 Star
2%
1 Star
50%

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The worst experience I've had

The worst experience I've had. I was told initially that for 2 bedrooms there will be a minimum of £120 but they will send someone to see the carpet condition and size before giving a final price. Upon arrival they said 240 for deep clean with 5 chemicals including sanitising. The flat was flooded so I really needed the best solution. They didn't even try to do the demonstration they said they will but because I was busy I didn't considered it necesary as I was planning to have the carpet cleaned as fast as possible. They came 2 days later to do the job. I smelled shampoo in the air so I thought they had everything inside the tank. It felt strange that they did 2 bedrooms in under 30 minutes. After it dried, it was still the same as before, the same fooding smell. I contacted to ask what chemicals did they used as my carpets still stinked and they just apologised and said they will send the team back to rectify the situation and then ignored all my following emails when I was trying to make an appointment. Avoid at all cost!!!

1
Date of experience: Jul 20, 2024
BW91
I booked these a few weeks in advance

I booked these a few weeks in advance. Then they called 45 minutes before the time and said that the guy was ill, then not long after someone else called and said they were having vehicle problems.Unreliable.

1
Date of experience: Jun 22, 2024
Mabel
Great clean

Great results and was able to get the stains out of the carpet and sofa. Lovely customer service

5
Date of experience: Jun 21, 2024
TheGonzGamerOMG
Just had my carpets cleaned only a…

Just had my carpets cleaned only a couple of years old but still changed colour and came out looking new. Very good and professional service.

5
Date of experience: Jun 19, 2024
Matt Turner
Loved the service

Loved the service. They are so professional in their work and finally my house now feels very tidy. Recommended!!!

5
Date of experience: Jun 18, 2024
Maximilian Reed
Very friendly and professional people

Very friendly and professional people, excellent job, carpets looks like new and smell so nice, highly recommended IWould call them in future no doubts Ben

5
Date of experience: Jun 18, 2024
Zachary Powell
Best

The service was well provided didnt have any issues overall,loved the service thankyou.

4
Date of experience: Jun 18, 2024
Very reliable,flexible great communication,,fantastic job

We have used this services for the 1st time and very pleased with a result.Carpet looks almost new, even a shade lighter.Great work guys!Highly recommend !

5
Date of experience: Jun 18, 2024
Susanna B.
Great service highly recommend

Great service highly recommend. Excellent cleaning and drying.

5
Date of experience: Jun 17, 2024
Ross Fisher
Steam cleaning

Excellent service provided from these guys. Very professional and highly recommend.

5
Date of experience: Jun 17, 2024

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