Review Time
This is a SCAM website.. Ordered the Big Lots outhouse mummy thing off instagram ad, showed up as a metal outhouse shell, the mummy on a spring inside NO electronics/speaker/place for a battery etc. Someone is literally overseas making metal outhouses like the actual toy and just sending them taking your money. This is how the scam works.. They spam social media with ads.. you go the site.. You order the product they send you a chinese garbage fake.. they have a middleman company in Chicago which sends you the product when it comes into the USA. Their customer service email isn't delicaten, its some fake email.. They offer a $3-$4 refund.. If you dispute the charge on paypal for the purchase.. they say they will refund the full amount upon return of the product.. the catch? They want the product returned to CHINA, NOT CHICAGO. It costs $150-200 to ship the product back to China and if you ordered multiple the amount is higher so you lose money sending it back. These sellers are also on Walmart.com and Amazon.com** EDIT After speaking to Paypal on the phone Paypal gave me a credit of the charge and they are investigating the paypal account linked to payment on the website.
Ordered a mummy outhouse on September 4, 2024 for halloween through Instagram. Was supposed to talk and move. Kept emailing them for updates and when I threatened to report them they said it suddenly had shipped. Received a non-operating ceramic toy on November 6th. Emailed them and they said to send pics (ridiculous). I did. No response. Emailed back and they said they could not refund. Total scam. Talking to my bank about a refund...I guess Instagram does not vet these places.
This company is a fraud! Should be 0 stars. Just a phishing site. I reported to my credit card co 30 mins after I ordered an item when the text they sent me was fraudulent. The company said my item had already shipped - LIE!!!Credit card company has started an investigation.
I ordered 4 bunches of flowers to fill “big” pots. What I received was 4 small bunches that says desk decoration. The order was for $29.59 but they charges my credit card $36.99. After many complaints they finally gave me a credit. DO NOT ORDER FROM THEM!
Just know you’re getting garbage from China. If you try to return (at your expense) they will jerk you around and never give you the return address. I was told to try to sell the product to a friend instead of returning it. I finally gave up after arguing for days and disputed the charge with my credit card company.
Horrible overpriced product. I got $3 worth of artificial flowers for $35. The claim each bunch will fill a pot....just not the pot they showed. HORRIBLE company. Offered to refund $4.....what a joke. Do not buy from them....you will be very disappointed....
I ordered 3 "handmade" wooden hearts. $15 each = $45 total. They were crudely painted with an airbrush, probably automated. I had planned to use them as gifts, but they were so poorly done that I would have been embarrassed to give them to anyone. I requested a refund. Customer "Service" asked me for photos, which I provided. Then they replied saying they were sorry that I was dissatisfied with my purchase and they would tell their production people about the poor quality. They did not reply to my question about how to get a refund. We exchanged two more emails where I asked to return the items for a refund and they replied with profuse apologies, but ignored my request for a refund. DO NOT BUY FROM THIS COMPANY!!! SCAM
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