Review Time
Unfortunately I'm waiting for a package that should have arrived on the 16th September and until now, nothing. I definitely not recommend delnext, since they don't even answer the phones and the replies to our emails are insufficient (it almost seems like a automatic reply). I had extra costs now because I didn't received the order when planned, so I had to buy things in advance already and all I want now is an answer.
Unfortunately I'm waiting for a package that should have arrived on the 16th September and until now, nothing. I definitely not recommend delnext, since they don't even answer the phones and the replies to our emails are insufficient (it almost seems like a automatic reply). I had extra costs now because I didn't received the order when planned, so I had to buy things in advance already and all I want now is an answer.
I ordered an item from Bodum, to be delivered to my PO box in our nearest town. It is rare that anyone will deliver to a house in the campo in Spain. I was surprised that Delnext had tried to deliver at 17.06 on a Saturday as it would be closed in the afternoon even beflre the pandemic began. When I was advised that they couldn't deliver I chose another day and pointed out, in their 50 characters allowed, that it was a post office and they opened only in the morning. Now I find, by looking on the thread as they have not directly contacted me again, that they still cannot deliver and the address is incomplete. I did not originally put the road in the address as there is only one post office in each town and all post office boxes are...in the post office....How is this difficult?I hope Delnext manage to arrive very soon with my packet or they go onto my black list.
I ordered an item from Bodum, to be delivered to my PO box in our nearest town. It is rare that anyone will deliver to a house in the campo in Spain. I was surprised that Delnext had tried to deliver at 17.06 on a Saturday as it would be closed in the afternoon even beflre the pandemic began. When I was advised that they couldn't deliver I chose another day and pointed out, in their 50 characters allowed, that it was a post office and they opened only in the morning. Now I find, by looking on the thread as they have not directly contacted me again, that they still cannot deliver and the address is incomplete. I did not originally put the road in the address as there is only one post office in each town and all post office boxes are...in the post office....How is this difficult?I hope Delnext manage to arrive very soon with my packet or they go onto my black list.
I ordered pills from Zumub. They sent them by Delnext. This was over two weeks ago. When Delnext first failed, I sent them my phone number, so the driver could contact me. Nothing happened. I contacted Zumub, and have been in frequent contact with them. I sent them a local map, with directions, a photo of the adress on a utility bill, and my phone number. They said the passed these details on to Delnext, But Delnext continued to fail.The following week, Delnext's tracker page changed to mark all attempts at delivery as 'not known at this address'. Now, after the first 'not known' it seems pointless to continue to try delivery there.So, I cannot recommend these people in Portugal, and wish there was something less than one star for the experience.
I ordered pills from Zumub. They sent them by Delnext. This was over two weeks ago. When Delnext first failed, I sent them my phone number, so the driver could contact me. Nothing happened. I contacted Zumub, and have been in frequent contact with them. I sent them a local map, with directions, a photo of the adress on a utility bill, and my phone number. They said the passed these details on to Delnext, But Delnext continued to fail.The following week, Delnext's tracker page changed to mark all attempts at delivery as 'not known at this address'. Now, after the first 'not known' it seems pointless to continue to try delivery there.So, I cannot recommend these people in Portugal, and wish there was something less than one star for the experience.
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Send parcels to anywhere in Europe for the lowest price. With Delnext you can send anything you want to where you want. Your parcels will be delivered safely and for an awesome price.
