dermamuse.co

1.3
1.3 Based on 13 reviews

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Average Rating

1.3

/
5

13 Reviews

5 Star
13%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
83%

Filtered Reviews

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Review Time

Darwin B.
Frustrating experience with outdated address issue.

The day I placed my order, it became clear that the company used an old address, despite being informed of the correct one on the same day. Initial responses indicated they would forward the information to the shipping department. I followed up via email when the order showed it had shipped, but received no reply. They advised me to wait for delivery. When I requested a refund or for the item to be sent to the correct address, there was no communication for two weeks. This has resulted in a loss of $50. Definitely feels like a scam.

1
Date of experience: Dec 24, 2025
GirlPiggy
It's a scam

This is a scam; it does nothing for the skin.

1
Date of experience: Dec 19, 2025
Dacnao
Do not buy this product

SCAM - DO NOT PURCHASE. It does not work. This is a scam and a poor-quality product.

1
Date of experience: Dec 15, 2025
Marianne
Doesn't work at all

Like many other reviews, this product really doesn't work. Don't waste your time or money. Just avoid it.

1
Date of experience: Dec 05, 2025
TayFan
Color-matching is effective

The color-matching is effective. Initially, I was concerned as it applies lightly, but once blended, it matched my skin flawlessly. I am very impressed.

5
Date of experience: Dec 03, 2025
No product or refund received

The day I placed my order, the system used an outdated address, which I notified them about that same day. The initial responses indicated they would forward the information to the shipping department. I followed up when it showed it had shipped, but received no reply. I was told to wait for delivery. I requested a refund or for it to be sent to my correct address. After two weeks of no communication, I feel like I've lost $50. This feels like a scam.

1
Date of experience: Dec 01, 2025
dalicandy
Scam alert

Scam.........

1
Date of experience: Nov 28, 2025
Received unsealed tubes

I received three unsealed tubes, one had the end tabs off, and the brushes appeared used. It looks like someone returned an item after trying it, and it was sent to me as my order.

1
Date of experience: Nov 26, 2025
tchetcheman
Major disappointment

If I could rate it 0 stars, I would. I spent $46 on this item, including shipping. I received tracking information, but days later, it showed as delivered, though I never received it. I spent days trying to contact the company, and after a week, they simply told me to check with my local courier. No further assistance was provided. They have ignored my follow-up emails. The local courier won't assist me since the sender must reach out. I'm out $46 and have not received the product. This feels like a major scam; be cautious!

1
Date of experience: Nov 26, 2025
AB54
Product ineffective and charges

The product is ineffective and they charge you every month.

1
Date of experience: Nov 20, 2025

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