Review Time
low customer services to designer support, in website, they said new designer account may approved after 3-5 approved design submission, but i have submitted over 30 approved design , but my account not approved yet, very very worst website, worthless, scam
The design support team demonstrates professionalism and accountability. For a designer, receiving payment for their expertise is a rewarding experience. Nonetheless, there can be instances where clients postpone the approval of bonus payments for various reasons, leading to a lack of communication when designers reach out. In these cases, turning to the design support team proves to be a wise decision. I faced a similar issue, and they resolved it promptly.
I faced major issues when registering with an incorrect email format. After putting in a lot of effort on my designs, my account was closed when I tried to submit them. When I reached out to the support team, they permitted me to register again with the same email, but my account was closed once more when I attempted to submit new designs. They informed me that I had registered before and that their rules prevent creating another account. This unprofessional mistake was theirs, not mine, and they did not provide a satisfactory explanation. It feels unjust and unprofessional, and I suspect my location influences their treatment.
They accepted my incorrectly formatted email during registration, and when I tried to submit my designs, my account was closed. After reaching out to the support team, I was allowed to re-register with the same email, but my account was shut down again when I attempted to submit new designs. They claimed I had previously registered, citing rules against multiple accounts. This error was on their part, yet they offered no proper explanation. It feels unfair and unprofessional, and I can't shake the feeling that my geographic location plays a role in their approach.
My experience with the platform has been fantastic. It's user-friendly, well-structured, and connects clients with a broad array of skilled designers globally. I valued the variety of creative ideas presented and the clear communication throughout. The contest feature simplifies comparing designs and selecting the best one for your needs. Overall, it provides quality, creativity, and a seamless experience. Highly recommended for anyone seeking professional design services.
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