Name: designeroptics.com
Telephone: 7184120407
Rating: 4.3

MMizo Guest

After 5 weeks and no communication (unless I reached out) I cancelled my order. As many others have

After 5 weeks and no communication (unless I reached out) I cancelled my order. As many others have stated, the glasses I ordered said they were in stock, but when I reached out to Designer Optics, they said that they had to order them from the manufacturer. I believed them and continued to wait. My initial communication with them stated it would be 7 - 10 business days. I would avoid this company.

Date of experience: Feb 16, 2026

Florence Guest

2 weeks ago

Yet to get my money since November 25th. They claimed transaction was flagged for fraud but never re

Yet to get my money since November 25th. They claimed transaction was flagged for fraud but never refunded till date . Been to my bank multiple times but they insist designer optics never released my funds .

Date of experience: Feb 13, 2026

RODRIGO COSTA Guest

2 weeks ago

Made a order on Feb 04 , paid everything from express delivery to insurance , promised 2-4 business

Made a order on Feb 04 , paid everything from express delivery to insurance , promised 2-4 business days , but no update or feedback from customer service since then and order status is not fulfilled yet .
Already requested order cancellation but probably a Scam .

Date of experience: Feb 10, 2026

Fr_Gilles Guest

1 month ago

Perfect frames found here!

I just ordered frames since I already had lenses. The service offered exactly what I was looking for, even though my regular eye care provider said they were unavailable. The shipping was quick, too!

Date of experience: Jan 18, 2026

Cindy Shimp Guest

4 months ago

Superstar Glasses

Great service and great selection of glasses

Date of experience: Oct 30, 2025

Frank Guest

4 months ago

Took almost a month to get my glasses

Took almost a month to get my glasses. Never again.

Date of experience: Oct 30, 2025

Karin Guest

4 months ago

Love my new sunglasses!

I love my new sunglasses!! Great price, easy ordering and carefree delivery.I am an adult who has to order children’s size frames. Small size frames are difficult to find without them looking very juvenile. I am thrilled with my purchase.!!

Date of experience: Oct 29, 2025

JC Guest

4 months ago

Do not hesitate

Excellent customer service..glasses perfect condition... arrived fast and within 2 weeks from order date.Highly recommend.. nothing to complain about and follow up was great 💯👍

Date of experience: Oct 28, 2025

KL - SV Guest

4 months ago

The lenses in my progressive…Defective

The lenses in my progressive prescription eyeglasses were cloudy, off, and not right. Completely unwearable and defective. The prescription provided to them was correct. They then tried to upsell me on an anti-glare coating. Totally ridiculous.They are extremely hard to get a hold of on the phone, and they give the run around.The simple and easy solution is to provide a return label at no charge so they could be sent back and either replace the defective lenses or give me the option of a full refund. Other online eyeglass outlets are responsive and provide prompt customer care and solutions. Not this place!