Name: gatsbyshoes.co
Telephone: 000000000
Rating: 2.4

Shaun Scott Guest

Clear communication on back order

I was informed about the back order status and inquired further. The representative gave me an estimated time for when it would be available at the store.

Date of experience: Dec 28, 2025

Tyler Bell Guest

2 months ago

Received update on back order status

I was informed that the item was back ordered and had questions about its status. The representative responded with an estimated arrival time at the store.

Date of experience: Dec 26, 2025

Mitchell Parker Guest

2 months ago

Avoid this seller!

This seller lacks customer support. I recommend staying far away.

Date of experience: Dec 22, 2025

Doug Bell Guest

2 months ago

Need to return ill-fitting shoes

The shoes don’t fit, and I need to know the return process.

Date of experience: Dec 18, 2025

Emily H. Guest

2 months ago

Caution advised

I bought shoes less than a year ago, and they are deteriorating. I contacted the company, but they only offer refunds or replacements for items up to six months old. I won't be purchasing from this seller again.

Date of experience: Dec 18, 2025

Ashton Morris Guest

2 months ago

Would steer clear

The shoes took over three weeks to arrive, were not boxed, just wrapped in a bag. They were too small despite ordering a larger size and had a strange chemical smell. The return cost was over 20% of the purchase price due to restocking and shipping fees.

Date of experience: Dec 17, 2025

Claire Brooks Guest

2 months ago

Excellent experience and quick response

I had a great experience with prompt responses to my emails. My order was corrected almost instantly. I look forward to receiving these shoes for myself and my son.

Date of experience: Dec 12, 2025

Annabeth Howard Guest

2 months ago

Extremely dissatisfied

The seller's customer service shows no regard for customers and doesn't encourage repeat business. I have never experienced worse service. I will not buy from them again.

Date of experience: Dec 11, 2025

Tod Kelly Guest

2 months ago

A fantastic company for shoes

I've bought eight pairs of shoes from this seller, including some for my sons. When the heel of one pair came apart, I emailed and received a response that evening, with a new pair on the way by morning! A fantastic company with great products!