jollynova.com

4.6
4.6 Based on 101 reviews

Our mission is to bring professional, high-quality, and fashionable eyewear to consumers worldwide....

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Average Rating

4.6

/
5

101 Reviews

5 Star
86%
4 Star
2%
3 Star
2%
2 Star
1%
1 Star
9%

All Reviews

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Review Time

Steve Ko
I’ve placed more than five orders with Jollynova, and their customer service have consistently excee

I’ve placed more than five orders with Jollynova, and their customer service have consistently exceeded my expectations.

5
Date of experience: Jan 25, 2026
Lanna Lewis
Exceptional Customer Service Experience

Initially, I had posted a negative review about the service. However, they reached out to me via email and offered to replace the glasses I was dissatisfied with. I decided to order a new pair, which arrived today, and I couldn't be happier with them. In fact, I am overjoyed. They are exactly what I had always wanted. Thank you for the outstanding customer support.

5
Date of experience: Jan 04, 2026
Tobias Smith
Misleading practices and poor service

This company is misleading. Their website implies they are based in California, but they are actually in China. They sent the wrong frames that don’t fit, and returning items incurs a hefty shipping fee of $70 to China. I recommend avoiding orders from them!

1
Date of experience: Dec 23, 2025
Fantastic glasses and outstanding customer support

The glasses are fantastic with a variety of stylish options. The standout aspect is the exceptional customer support. They communicated promptly and were supportive in correcting any mistakes I made. A company that truly values its customers!

5
Date of experience: Dec 19, 2025
Luther Carter
Excellent customer service experience

I had a great experience with the customer service. I wouldn’t hesitate to order my next pair of glasses. Thank you!

5
Date of experience: Dec 18, 2025
Perfect fit and color

The fit is perfect and the color is just right. This is the best pair of glasses I have ever ordered.

5
Date of experience: Dec 17, 2025
Gladys Reed
Avoid this company

This company is a scam. Their website suggests they are located in California, but they are actually in China. They sent the wrong frames that don’t fit, and returning them costs $70 to ship back to China. I strongly advise against ordering from them!

1
Date of experience: Dec 15, 2025
Jolyon Foster
High-quality glasses

These glasses are of excellent quality. The prescription lenses are made perfectly, and the design is very modern. I will definitely be looking for more pairs. I had a delivery issue unrelated to the company, but they were incredibly helpful in resolving it. Thanks again!

5
Date of experience: Dec 14, 2025
Cardew
Pleasantly surprised

I was initially skeptical but decided to give it a try. I was very impressed with the excellent material and solid construction. They even included a small screwdriver. I will definitely be reordering!

5
Date of experience: Dec 13, 2025
Recently purchased three pairs...

I recently purchased three pairs, and they work great with good quality. The customer service was very responsive and helpful with any questions I had. Highly recommended!

5
Date of experience: Dec 12, 2025

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