Review Time
Ordered a lovely looking cashmere looking cardigan at a hefty £44, then ordered a second one for another family mamber before receiving the first one as I thought they looked great
Received the first one after around 4 weeks, the quality is abysmal, it looks like something a new knitter would make, absolutely nothing like the picture, when checking over the cardigan I found holes in the sleeves where it should have been sewn/knitted together
The website says the goods come from Sweden but the returns sheet requested that you post the goods back to China at your expense!
Needless to say, I have been well and truly had and now have to write off my £88 and go out and buy two more Xmas presents
What a joke that this company can get away with ripping people off
I have since received an email asking me to review the purchase, however, there is no option using the link to place a review, judging from the 4.7 out of 5 stars, they must be managing their own reviews to make them look like a legit company
Avoid this like the plague!!
I ordered a beautiful cashmere-like cardigan for £44, then decided to get a second one for a family member before even receiving the first. After about 4 weeks, I received the first one, and the quality was horrendous; it looked like something an inexperienced knitter would make, completely unlike the picture. There were holes in the sleeves where it should have been sewn together. The website claims the items come from Sweden, yet the return instructions asked me to send it back to China at my own cost! I've been completely ripped off and now have to spend another £88 for two gifts. It's ridiculous that this company can cheat people like this. I received an email asking for a review, but the link didn't allow me to leave one. Given their 4.7 out of 5 rating, it seems they're managing their reviews to appear legitimate. Avoid at all costs!
This was a total waste of money. The quality was very poor, and I returned it immediately. After numerous emails about my refund, I was offered a 20% refund or a 100% discount voucher for my next purchase. Realizing their policy and the poor quality of their products, I reluctantly accepted the 20% refund. I will never shop with this company again, and I recommend others do the same.
I ordered a thin knitted oversized jumper supposed to fit at the hips with ruffled layers. It looked elegant in the catalog, but what I received was a poorly made garment in a different color and material. The stitching was all puckered, so I contacted the support team, who initially offered a 10% refund to keep the item. I insisted on a full refund due to the faulty item. They kept offering discounts instead of addressing the issue. After discovering the high return costs and negative reviews, I repeatedly asked them to cover the return shipping, but they ignored me. I filed a chargeback with my bank, explaining the situation. I will continue to pursue this company and share my experience. They claim to offer a full refund upon return, but then they can just say they never received it. If the item is faulty, they should cover return costs. I will keep updating on this situation.
I ordered two jumpers, and what I received was cheap, poorly shaped items! They looked nothing like what was advertised. The return shipping will cost more than the items themselves. Lesson learned: never order low-quality products! This company needs to be shut down!
I'm really disappointed that I fell for what seems to be fraudulent reviews. After a long wait for delivery, the velvet blouse I received was of poor quality and the color was nothing like what was advertised. Shame on the owners of this company. Returning items for a refund is overly complicated and often unsuccessful, so it's hardly worth trying. I've learned a valuable lesson: always check independent reviews before buying—don't trust reviews on company websites.
I would rate this zero stars if I could. I returned a very disappointing dress, and the Post Office attendant warned me I might never see my refund. I've followed all instructions, but over four weeks have passed with no communication. It feels like I was scammed. Be cautious.
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