Review Time
THIS IS A SCAM! DO NOT BUY FROM HERE Independent reviews and scam-detection sites raise red flags on their credibility:- MalwareTips labels dianarafashion.com as a scam store, citing counterfeit items, deceptive pricing, and poor customer service - Scam Detector gives the website a low trust score of 15.9/100, indicating “high risk” - Scamadviser also flags it as suspicious with a very low trust rating
I feel so disappointed and scammed by Dianara Fashion. I ordered the Sara Linen Midi Dress in XXS and the fit was way too big on the waist/stomach area and the fit was so weird, the dress was poorly made fabric was itchy. I emailed them that I wanted to return it, it took 2 days for them to reply and told me that ‘due to unexpected challenges in their company, they can’t do a refund’. I couldn’t believe what I was reading, I basically told them that I wanted my money back and I have never heard from them anymore. That was on the 10 of July. I’d like to add screenshots of their email/response here because this is totally unacceptable and unprofessional of Dianara to do to their customer.
Warning…Do not purchase from Dianara.I would give them zero stars if I could. Received a dress that had oil stains on the front and was unlined (unlike the website description). They show a 30 day return policy online, but they will not honor it. They only offer a partial refund and you keep the item. Why would I want to keep a defective item? Sent them pictures three different times, with no resolution. Ended up having to dispute it with my credit card and they lied on their documentation saying I never responded to their emails. Which is funny, considering I have full documentation otherwise.They are a complete scam!
This dress is definitely not delivered as advertised. It is a cotton blend, no lining, see through, not hemmed, grossly out of porportion and definitely does not have a constructed bodice. Super cheap. I wish I'd seen all the other reviews with bad experience before I ordered. Slow to respond to my email and from the other reviews I am not expecting much assistance to refund.
Will never buy from here again. This place is basically a scam. I’m not one to write a bad review even I didn’t 100% like what I got, so this goes to show how bad my experience was. I bought a dress and the quality was laughable and the fit was nothing like the photos. Customer service was a joke as well, responded well after a week when I asked for a return/refund. They said sure and never heard anything again. Many attempts to get in touch again have gone unanswered that was almost 2 months ago and still nothing. Save your time and money.
Sent an unlined heap of a wrinkled dress with no tags. Zero!! It’s too big and I can’t even check to see if it’s the right size I ordered. Advertising says fully lined, non wrinkly. Their customer service phone number is fake. Stay away!!
Product that was out of stock and "still being manufactured" was available to order on site. It's been a month with 0 tracking updates. This product should NOT have been available on the site. This is ridiculous. Customer service emails are dodging me, and the phone number on the site is out of service.
This dress is darling. I usually land between a 4 and 6. I ordered a small, it’s tight, but it works. I’m 5’8”, 145, with an athletic build. It will be wonderful for the evening garden party I’m attending prior to a wedding.
This is a follow up of my previous review. I received a “SHEIN” version of the Sara linen dress. I requested a refund. I was given a choice of a 30% refund (keep the dress) or a store credit for full price and return the dress. Now why would I want to buy anything else from this sham company. BTW, still no refund.
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