Review Time
I purchased a dress that they claimed was linen and true to size, but it was too small and the fabric (not sure it was even linen) was see though. I immediately requested a return for refund via their posted timelines and was even provided a return label. I shipped the item back and notified them, and they responded that they would process my refund once the item was received. The tracking number confirmed delivery but I was never refunded my money. I sent numerous emails, but the never responded. I had to put in a dispute with PayPal to get my money back. I don’t usually post bad reviews, but hoping to save someone else from the headache of dealing with this company who has no integrity. And yes, I have receipts to back this up.
I ordered a dress from Dianara that they claimed to be linen for around $75. When it arrived, it was a misshapen, polyester mess of material. I would not wear it in public if you paid me. I tried to return it but they do not make it easy and the shipping fees are on the customer. Awful, scam of a company.
Don't even bother!You will get an item of clothing, it'll be too small or of low quality and if you choose to request a refund, they will take forever to answer you. When they do, they'll offer a 30% refund for you to keep the item or an exchange that requires you paying the difference in the item you're keeping, the new item and mailing fees.
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