Review Time
They struggle to fulfill orders promptly and often lose them. You may need to reach out multiple times to have them "escalate" the order. They offer discounts of 39 or 40% on future purchases, which is unhelpful since it can't be applied to already discounted items and doesn't assist with the current order issues. Overall, they have significant challenges with order fulfillment and their customer service is lacking. However, the product quality is satisfactory when the order finally arrives.
They struggle to fulfill orders promptly and often lose them. You might have to reach out multiple times to get your order escalated. The offered discount for the next order is not helpful, especially since it can't be applied to already discounted items and does nothing for the current order issues. Their order fulfillment and customer service leave much to be desired. However, the product quality is good when received.
I experienced a motorcycle accident while deployed, and my eyewear endured the impact better than I did. Although they were slightly shaken up, I could still wear them, showcasing their quality. I appreciate the discounts offered to active military and first responders. The website experience is excellent, exactly as expected.
These sunglasses have been my top choice for a long time. Customization is easy, and they arrive on time and as expected. What more could I want? Catching them on sale is just the icing on the cake! Great product, reasonable price, and tailored to my needs = fantastic.
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