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direct-brand.com

direct-brand.com

4.5
4.5 Based on 249 reviews

Get replacement parts for wood/pellet stoves, appliances, commercial kitchen equipment, HVAC, Plumbing and more - Direct to your door!...

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Average Rating

4.5

/
5

249 Reviews

5 Star
80%
4 Star
7%
3 Star
2%
2 Star
3%
1 Star
9%
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All Reviews

Filter Reviews

Review Time

Kenneth Shinneman
I ordered a part

I ordered a part, was shipped next day air. Received the part and it was defective. Contacted you and another was shipped out next day air and equipment is up and running. Excellent customer service all the way. Thank you..

5
Date of experience: Aug 08, 2025
wilson Nunez
Great service

Great service, great prices and fast delivery

5
Date of experience: Aug 06, 2025
Joshua Nordrum
Great price and quick delivery

Great price and quick delivery

5
Date of experience: Jul 31, 2025
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John Nadeau
Correct Item, worked perfect

They sent the correct deflectors (unlike an experience I had from another vendor). Shipping was quick and the price was great.

5
Date of experience: Jul 23, 2025
James Phillip
on time

on time, good pricing able to track

5
Date of experience: Jul 11, 2025
David Hollows
Great communications and service.

Great communications and service.

5
Date of experience: Jun 23, 2025
GeneBlanton
Excellent communication and very fast…

Excellent communication and very fast shipping of an igniter for a Lynx gas grill. Definately recommend!

5
Date of experience: Jun 12, 2025
William D
Very fast service

Very fast service. Product was as described. My grill is back up and running, a few days after ordering.

5
Date of experience: Jun 09, 2025
John D
Ez peezy

Ez peezy. No issues at all.

5
Date of experience: May 28, 2025
Ron Schooler
Great value and arrived quickly!

5
Date of experience: May 19, 2025
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