distinctcremations.co.uk

4.9
4.9 Based on 161 reviews

We provide simple high-quality cremations and pre-paid funeral plans that are expertly delivered at an affordable price...

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Average Rating

4.9

/
5

161 Reviews

5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

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Review Time

First class service all round

Really good service. The phone was answered straight away. Tracy was very helpful and pleasant when i asked some questions. I could not believe how quick and easy it was to do. Thank you. Lesley

5
Date of experience: Mar 28, 2025
Shawna H.
Easy to complete online

Easy to complete online have got what I wanted and happy with the price.Barry Saward

5
Date of experience: Mar 27, 2025
Roderick Bell
Distinct direct cremation

I have took out a direct cremation policy and found it so easy to do, not knowing how it all works I put it off for a very long time and now realise I should have done it sooner, it was all straight forward from start to finish, everyone was so helpful and answered all my questions, the on line forms were easy and the paper work came through in a matter of days, I had a question and got straight through to a very helpful young lady who put my mind at rest, I am very happy with my decision and know if I have a query it will be handled with complete understanding and compassion.

5
Date of experience: Mar 26, 2025
Belinda Clark
Really kind caring service

When I lost my beautiful daughter Charlotte , I was devastated . I felt lost and very lonely . Sarah at Distinct cremations was kind and she really cared .Nothing was too much trouble she and her staff were wonderful . I would highly recommend them to anyone ,and everyone who cares about their loved one .

5
Date of experience: Mar 26, 2025
Charli
From Start to Finish

From Start to Finish, a very smooth process and helpful staff.

5
Date of experience: Mar 25, 2025
Aidin Wilson
Very professional and caring

Jo dealt with my initial enquiry and plan She was very professional, caring and friendly.This is not the first time I have dealt with Distinct Cremations, they arranged my partner's cremation in May 2023.Thank you

5
Date of experience: Mar 24, 2025
So simple to arrange

From the moment of our initial enquiry until completion of our chosen Plan, everything was so clear, straightforward & easy to arrange. Also received a very kind courtesy call today to ensure we are happy with everything. I would highly recommend Distinct Cremations.

5
Date of experience: Mar 24, 2025
Denzil Reed
Highly recommend

They were very professional, caring and very supportive at such a difficult time. Everything was very straightforward, easy to plan a family lead service whilst still having support and guidance, with how we wanted to service to run.We can't thank Maxine enough for the support and kindness during a very difficult time. Maxine would contact us every step of the way, from the date my dad was taken into their care, to the return of his ashes. Maxine was fantastic.If we had a questions or worries they were always at the end of the phone. Highly recommend

5
Date of experience: Mar 24, 2025
Dwight S.
Lovely

Not what I wanted, but what my father wanted, I cannot fault the care and respect given. Grace has been so lovely and patient with me crying down the phone. Kept up to date, given time to make decisions, not once have i felt pressured .Thankyou

5
Date of experience: Mar 21, 2025
Isabella P.
Distinct Cremations - fantastic service

I engaged with distinct cremations due to an unexpected death of a close family member. With no plan to follow and a feeling of shock, i was lucky to have my first enquiry answered by Maxine. Fully empathetic whilst engaging, Maxine took me through the options with no hard sale or pressure to make a decision. Upon making the decision on the type of service, a celebrant was put in touch with me. Maxine helped me with the order of service images giving valid feedback to ensure I was happy with the final product.Jade the selected celebrant did a fantastic job of delivering my eulogy with compassion and kindness. Outside of anyone's control was the poor sound system of the crematorium; but this is not a reflection on Distinct Cremations. The service went according to plan; even the weather was kind.I would highly recommend this company to help you with what is probably one of the hardest events you ever need to plan. And to Maxine who took me through the whole process, i thank you from the bottom of my heart.

5
Date of experience: Mar 20, 2025

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