distinctcremations.co.uk

4.9
4.9 Based on 161 reviews

We provide simple high-quality cremations and pre-paid funeral plans that are expertly delivered at an affordable price...

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Average Rating

4.9

/
5

161 Reviews

5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

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Elaine Wright
Amazing Experience in Difficult Circumstances

I read lots of reviews before choosing this company for my dad's direct cremation, and from the offset Sarah Miller made me feel confident and assured that my dad was in the right hands. She spoke to me with genuine compassion and empathy and truly is a credit to the company. I was kept informed every step of the way, and everything was made clear and all wishes followed out. Additionally, the man who delivered my dad's ashes back to my step mum was considerate and caring when she got upset. The wicker box and plaque were beautiful too. Would highly recommend this company, and in particular, Sarah Miller. Many thanks for taking care of my dad and returning him safely to us.

5
Date of experience: Mar 06, 2025
Gordon
Shout out for Sharon

Sharon took my call and was so helpful. She explained everything clearly and the process was efficient and Sharon was very friendly and patient with me.

5
Date of experience: Mar 06, 2025
Cwichelm Hughes
Faultless experience

So glad we chose Distinct. Every aspect from our first contact setting the plan up and following my mom’s passing was dealt with in a five star manner. All the team are a credit to Distinct especially Yasmin who was brilliant at her job. The Waseley Hills crematorium was beautiful and the small family led intimate service was perfect for mom’s final fair well. Would one hundred percent recommend this company.Full value for money. Thanks to all again at this sad time for us.

5
Date of experience: Mar 06, 2025
flopio900139
I highly recommend Distinct Cremations

I highly recommend Distinct Cremations, from the very first phone call everyone was so kind and caring. Maxine helped us to arrange a family led service which was beautiful, and helped to make a very difficult time more bearable. I can’t thank everyone enough.. from the staff in the office to the staff at the chapel, they were all so compassionate and respectful.Thankyou

5
Date of experience: Mar 05, 2025
Percy
This arrangement was made for my…

This arrangement was made for my father. The setting up was very efficiently done and the staff were totally understanding of our reasons for this arrangement. They were courteous and the paperwork arrived in excellent time. Many thanks.

5
Date of experience: Mar 04, 2025
Nestor Barnes
Great company to deal with

Great company to deal with. Professional but friendly. Empathetic. Warm and kind. Extremely helpful. Explained everything. Ran through options, answered questions, explained everything. Very quick in answering phone whenever I needed to call them. No waiting and pressing buttons for several options. Which was great when one is grieving and distracted.Liaised with a church minister whom I knew for her to lead the service.Made everything simple to understand and organise.Kept in touch with any updates/relevant information.They made a follow-up call a few days after the funeral to ensure everything went well, which I appreciated.I highly recommend this company.

5
Date of experience: Mar 03, 2025
OA73
Good service

I was very pleased with the service I received. My purchase was made over a few short phone calls, including checking that I have understood everything, and if I wish to include anything further. I found the lady was friendly, helpful and charming. I am very pleased with my choice.

5
Date of experience: Mar 03, 2025
Dulcie
They were not pushy and gave me time to…

They were not pushy and gave me time to make my decision of what I wanted to do

5
Date of experience: Mar 03, 2025
Jameson Fisher
Unbelievable experience.cannot than…

Unbelievable experience.cannot than distinct creations enough .totally sincere and sympathetic approach .dealt with dignity and pride .cannot praise enough

5
Date of experience: Mar 03, 2025
Kelly Fisher
Top ratings for Distinct Cremation

Their customer service staff are excellent. I had a dedicated member of staff, Sarah Miller, who went over and beyond to reassure me. Everything was carried out with incredible efficiency and support. I had a bad experience with another direct cremation undertakers and appreciate so much the faultless care and support Distinct Cremation gave me.

5
Date of experience: Feb 20, 2025

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