Review Time
I read lots of reviews before choosing this company for my dad's direct cremation, and from the offset Sarah Miller made me feel confident and assured that my dad was in the right hands. She spoke to me with genuine compassion and empathy and truly is a credit to the company. I was kept informed every step of the way, and everything was made clear and all wishes followed out. Additionally, the man who delivered my dad's ashes back to my step mum was considerate and caring when she got upset. The wicker box and plaque were beautiful too. Would highly recommend this company, and in particular, Sarah Miller. Many thanks for taking care of my dad and returning him safely to us.
So glad we chose Distinct. Every aspect from our first contact setting the plan up and following my mom’s passing was dealt with in a five star manner. All the team are a credit to Distinct especially Yasmin who was brilliant at her job. The Waseley Hills crematorium was beautiful and the small family led intimate service was perfect for mom’s final fair well. Would one hundred percent recommend this company.Full value for money. Thanks to all again at this sad time for us.
I highly recommend Distinct Cremations, from the very first phone call everyone was so kind and caring. Maxine helped us to arrange a family led service which was beautiful, and helped to make a very difficult time more bearable. I can’t thank everyone enough.. from the staff in the office to the staff at the chapel, they were all so compassionate and respectful.Thankyou
This arrangement was made for my father. The setting up was very efficiently done and the staff were totally understanding of our reasons for this arrangement. They were courteous and the paperwork arrived in excellent time. Many thanks.
Great company to deal with. Professional but friendly. Empathetic. Warm and kind. Extremely helpful. Explained everything. Ran through options, answered questions, explained everything. Very quick in answering phone whenever I needed to call them. No waiting and pressing buttons for several options. Which was great when one is grieving and distracted.Liaised with a church minister whom I knew for her to lead the service.Made everything simple to understand and organise.Kept in touch with any updates/relevant information.They made a follow-up call a few days after the funeral to ensure everything went well, which I appreciated.I highly recommend this company.
I was very pleased with the service I received. My purchase was made over a few short phone calls, including checking that I have understood everything, and if I wish to include anything further. I found the lady was friendly, helpful and charming. I am very pleased with my choice.
Their customer service staff are excellent. I had a dedicated member of staff, Sarah Miller, who went over and beyond to reassure me. Everything was carried out with incredible efficiency and support. I had a bad experience with another direct cremation undertakers and appreciate so much the faultless care and support Distinct Cremation gave me.
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We provide simple high-quality cremations and pre-paid funeral plans that are expertly delivered at an affordable price
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