diverightinscuba.com

4.8
4.8 Based on 2.4K reviews

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Average Rating

4.8

/
5

2.4K Reviews

5 Star
89%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
3%

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Dennis Smith
I placed my order with Dive Right In…

I placed my order with Dive Right In Scuba on July 3rd. There were several issues with the order, but DRIS resolved them all and I am very satisfied with the result and their handling of the issues. Issue #1 was an incorrect description of the EMS Shears from the manufacturer. When I notified DRIS they contacted me, asking if I planned to mount the shears on the webbing of my backplate. I did so they immediately asked me to return the shears and they would send me a different pair that would meet my requirements. Issue #2 was an inflator hose adapter that was to be shipped from the manufacturer. It never arrived and so once again, DRIS stepped up and shipped from their stock. Everyone has issues and problems but it is how they are handled that make the difference between a good company and a great company. Dive Right In Scuba has shown themselves to be a great company, putting customer service first. Thank you Augie, Rachael, and Kim!

5
Date of experience: Aug 06, 2020
Elizabeth ANDERSON
My husband says the Mask Leak Sealant…

My husband says the Mask Leak Sealant is the best he's ever used. When he got to the last half of the last container, he looked at me and insisted I order more a.s.a.p. Package arrived quickly, and after contacting the company, they sent the final two containers at no additional charge for postage. As he just said while I was typing this - IT WORKS!

5
Date of experience: Aug 06, 2020
Jeramy
Great communication

Great communication. Quick Shipping.

5
Date of experience: Aug 06, 2020
Alexander
Will not ever order from this company…

Will not ever order from this company again. Sent multiple emails requesting to cancel my order when it took more than 2 weeks. NEVER received a response and eventually received a package on my doorstep. When I asked to return the item I was told I would have to pay the shipping back to the shop. No thanks, I'll go with Amazon next time.

1
Date of experience: Aug 05, 2020
Tanya Mulholland
Excellent service

5
Date of experience: Aug 05, 2020
Josiah Geren
Awesome product and swift shipping.

Awesome product and swift shipping.. I will definitely buy from there again. And I will highly recommend them.

5
Date of experience: Aug 04, 2020
stefan
responsive customer service

I ordered the pants for a two-piece wetsuit here because they listed the lowest price, and because I liked the video on their website where they walk through the store and show you the facility and people working there.It was shipped quickly, and when the tracking number mistakenly showed it was delivered, I opened a chat session and they helped me out by saying this occasionally happens and is a USPS error. It was delivered to me 2 days later. Anyway, good prices and quick response to my request. Recommended.

5
Date of experience: Aug 04, 2020
Timely delivery

Timely delivery, good price, good regulator. Nice job!

5
Date of experience: Aug 01, 2020
courtney branch
Great people to work with especially …

Great people to work with especially if something doesn't work just right they will do there best to fix it

5
Date of experience: Jul 31, 2020
Jeremy
Covid had an order of mine delayed

Covid had an order of mine delayed. Talked with DRIS and as soon as they got it in, shipped it so I had it before a big trip just in time. They have exceptional customer service and do their best to help out. Love these people

5
Date of experience: Jul 31, 2020

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