diverightinscuba.com

4.8
4.8 Based on 2.4K reviews

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Average Rating

4.8

/
5

2.4K Reviews

5 Star
89%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
3%

Filtered Reviews

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Review Time

Aaron Wallace
So far I have been a very happy with…

So far I have been a very happy with the service. I have ordered additional stuff since then, and called once with some questions. The employee named Bill was very helpful and had a great energy. Thanks, Aaron Wallace

5
Date of experience: Jul 17, 2020
Jeff Anastas
Great company to work with

Great company to work with. Responsive and professional. Have not dived the purchased product yet.

5
Date of experience: Jul 17, 2020
Jefri Jones
Super customer service

Super customer service. I made a mistake and they fixed it as if it was their error. Very accommodating.

5
Date of experience: Jul 16, 2020
CHRISTOPHER ROGERS
Very responsive and professional

5
Date of experience: Jul 16, 2020
James Chase
Ordered part was not in stock had to…

Ordered part was not in stock had to wait weeks for part to arrive.

3
Date of experience: Jul 15, 2020
jewelsntm
The first mask that was sent was…

The first mask that was sent was missing a part so I had to wait a while for a replacement but they did make good on it and did send another one so I am happy with it

4
Date of experience: Jul 15, 2020
Chris Hart
DRIS is always willing to help

DRIS is always willing to help with obscure questions and even reply to emails after hours. Bill Fisher was phenomenal at assisting with my tank order and making sure everything was good to go for me to pick up on time and when I needed it. Also, Kim Berry's customer service was fantastic, and she went out of her way to make sure I was happy, and all my diving needs were met. DRIS is one of the best Dive Centers in the area, and it is always a pleasure to work with such a great group.

5
Date of experience: Jul 15, 2020
Virginia Hosutt
Ordered 75ft Not Received/But Another Shipped/Good Customer Service

Ordered 75ft. Throw Bag for use on boating on Missouri/Illinois Rivers. Order not received in reasonable amount of time. Contacted Kim/Auggie at Dive Right In Scuba. Unable to locate where package was lost by US Postal Service, but apparently lost by USPS. Requested refund, instead Auggie promptly shipped a replacement Throwbag to me and I received it within 3 days. If the original order eventually shows up from USPS I plan to ship it back since I have received the replacement that was sent. Thanks so much Auggie!

5
Date of experience: Jul 14, 2020
Greg Murray
GREAT SERVICE AND TIMELY DELIVERY

I ORDERED AN O2 SENSOR AND IT WAS DELIVERED PROMPTLY WITH NO HASSLES WHATSOEVER.

5
Date of experience: Jul 13, 2020
William Stemper
I had wrote a negative review regarding…

I had wrote a negative review regarding a Product, normally that would be the end of the story, however DRIS contacted me and looked into the issue, the error was On my behalf and problem was resolved. Great costumer service will differently buy from them in the future. Thanks again for the help!

4
Date of experience: Jul 10, 2020

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