Review Time
Shipping costs out of hand! Brokerage costs 6x the duty and total shipping costs for rubber gloves was >50% of the purchase cost. When I contacted Dive Right was told I am on the hook for the shipping plus a restocking plus any other charges from UPS. This place is a scam. Dive Right had the product and I was looking forward to it coming. Then UPS sent me a bill for duty and brokerage fee. The duty was 11$ and the brokerage was 66$. With tax the bill from UPS (not including the shipping of 35$) was 84$. UPS cost was 50% of the total purchase of the items. UPS was the recommended shipper from dive right. If your going to buy from these people don’t if your shipping outside of the USA. Their shipper UPS charges too much. They will respond to this saying that they have no control over UPS and that may be true but as their shipper of choice they should advise you on the brokerage fee when It is 6X the cost of the duty.
Got a custom Pinnacle drysuit through Dive Right In Scuba, and the experience was outstanding. They are very responsive to any questions you have, and will provide regular updates in regards to your order status without even having to be asked.Extremely happy and will definitely order from them again.
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