Review Time
DONT EVER USE THIS APP. They will say that you did not end the rentail period even though that you did and charge you 250 dkk, such a scam!
Update: I see now have they charged me 25dkk again and I haven’t even used the app??? Like what? Never ever use this bullshit of an app
We rented bikes on Christmas Day in Ghent. The app was incredibly user-friendly, and bikes were easily accessible. One bike had a low rear tire, but switching to a different one was effortless. We could also secure the bikes downtown while we explored. There seem to be plenty of E bike options available elsewhere. I would definitely use this service again and highly recommend it to other travelers! Much quicker than walking and just as convenient!
We rented bikes on Christmas Day in a city. The app was extremely user-friendly, and bikes were easily accessible. One bike had a low rear tire, but exchanging it for another was hassle-free. We could also lock the bikes downtown to explore on foot. There appear to be plenty of e-bike options elsewhere. I would definitely use this service again and recommend it to fellow travelers! Much faster than walking, yet just as convenient!
I hold a membership that allows unlimited rentals and free usage for up to one hour. I used a bike all day and had to re-rent it several times, but it was the same bike throughout. It was always with me and never lost or stolen. At the end of the day, I returned it to a drop-off point. Despite this, I was charged €250 because I re-rented it during the day. They show no consideration for actual usage or return to the drop-off point, even with a membership. This feels like a scam; the company lacks compassion and logic. I will pursue a refund as this is unacceptable!
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Donkey Republic offers an affordable bike-share system that is accessible via our app in a variety of cities across Europe.
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