Review Time
Horrible online shopping experience. The picture and description of a blouse that I recently purchased is not even close to the actual one that I received. A company is completely shabby and untrustworthy when their website doesn't have a place for customer reviews.
Horrible online shopping experience. The picture and description of a blouse that I recently purchased is not even close to the actual one that I received. A company is completely shabby and untrustworthy when their website doesn't have a place for customer reviews.
Horrible.I was a Dress Barn junkie for well over a decade. I had the Dress Barn card, shopped in their stores and online. I bought a large batch of jeans in 2021 and they finally wore out. I went online and ordered 5 pairs of jeans in a size larger than my size because some people said they ran small. This was a $365 purchase. After a week, a package arrived containing ONE pair and a packing slip claiming 5 were shipped. There was nothing stating there was a split delivery or a delay in shipment or anything like that. It appeared to be a bald attempt to gyp me. They charged me for ALL FIVE PAIRS.The ONE pair was several sizes smaller than the tag claimed because I couldn’t even get them past mid thigh. I sent them an angry email with proofs of what I was charged and what received. I got an email asking for more proofs and sent them. Then, CRICKETS, I sent a third email. More crickets. I filed a dispute with my credit card company because this is totally unacceptable. RIP OFF
All reviews are correct. I received stained and dirty clothes, on time though. I was able to chat with a bot and never got a response. The phone number doesn't work. I've emailed them numerous times. Try talking to the bot many times. Very frustrated. Very sorry I ever ordered from them. Will certainly not make that mistake again. Clearly they do not care.
I would give less than 1 star, if offered! Don’t buy from this company, unless you don’t care about possibly wanting to exchange something. Their BOT is the most worthless bot on the internet, along with their non-existent customer service. Their BOT (upon me making a request to return for a different size) told me I would be receiving an email with return instructions to exchange. I have contacted their BOT 4 times now. The last time, it said my 30 days was up, even though my first request was the day I received my order. I loved their store when it was here and shopped there from the day they opened until the day they closed. But this website?? Awful! I will never buy from them again.
Non-existent customer service. I've reached out four times to get a return label. I've had no response. I've been a loyal customer for years and I will never purchase anything from this company again. You should be ashamed for taking advantage of your customers.
This company is impossible to return any items to. They make you email them to get approval to return items and they do not respond within their 30 day timeframe to return them. The fit of their clothing is not consistent making returning clothing necessary. Will never order from them again.
I’d give 0 stars if I could.As others stated, returns are impossible!Never received a confirmation email for the order or any tracking.Items received after an event so I didn’t even open them and emailed to start a return.A store credit was given $317 but no return address so it appears I’m to keep them?! I repeatedly asked for a return address and refund instead and got no response.Awful. I’ve never encountered such terrible returns or customer service!
Claim your business profile now and gain access to all features and respond to customer reviews.
maverickandco.co
radley.co.uk
prodirectsport.com
mossman-trunks.co.uk
aswemove.com
shireeodiz.com
valorfitness.com
cocoseat.com
sellmytimesharenow.com
insurify.com