dronline.uk

4.7
4.7 Based on 21 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.7

/
5

21 Reviews

5 Star
91%
4 Star
0%
3 Star
0%
2 Star
5%
1 Star
5%

All Reviews

Filter Reviews

Review Time

Matthew Jones
Arranging the appointment was very easy, logging onto the consultation was simple. Spoke to Yasmine

Arranging the appointment was very easy, logging onto the consultation was simple. Spoke to Yasmine Rahman who was very pleasant, efficient and kind without being overly effusive. The issue was dealt with very well and my prescription was collected a couple of hours later. Excellent experience!

5
Date of experience: Jan 24, 2026
Grant Howard
Significant consultation despite its brevity

Even though the consultation was short, it was truly meaningful. From the beginning, I felt acknowledged and understood. The healthcare professional listened attentively, took time to reflect on my concerns, and provided thoughtful responses. Unlike many past experiences with healthcare providers, this professional showed genuine engagement, professionalism, and compassion. They were prompt, courteous, and clear in their explanations, offering practical and effective support. I felt both medically and psychologically supported, which is crucial for ongoing health issues. I strongly recommend this healthcare professional to anyone who values being genuinely heard and treated as an individual.

5
Date of experience: Dec 29, 2025
Wilfried Kelly
Outstanding care from the service's GPs

The GPs in this service provided exceptional care. As travelers from abroad, we found it challenging to navigate a different health system. Their support and attention were remarkable. Definitely worth the investment.

5
Date of experience: Dec 29, 2025
Griffin Rogers
First experience with an online GP service

My first experience with an online GP service was well worth it. The doctor truly listened and was very thorough. I would not hesitate to use this service again.

5
Date of experience: Dec 28, 2025
Marcie Powell
Strongly recommend this healthcare professional

Although the consultation was brief, it was genuinely impactful. From the outset, I felt heard and understood. The GP allowed me to express myself without interruption, taking the time to thoughtfully consider my concerns and respond meaningfully. Unlike many previous experiences with healthcare professionals, this GP demonstrated genuine involvement, professionalism, and care. They were prompt, polite, and clear in their explanations, providing practical and effective help. I felt supported both medically and psychologically, which is crucial when dealing with ongoing health issues. I highly recommend this GP to anyone who values being genuinely heard and treated as a person.

5
Date of experience: Dec 28, 2025
FC57
Excellent care; highly recommend.

The doctor was friendly and made me feel heard. She asked clear questions and genuinely cared about my wellbeing. Initially nervous about using this service, I now have no regrets.

5
Date of experience: Dec 28, 2025
Dwight B.
Struggled to get an in-person consultation

I had difficulty obtaining an in-person consultation due to illness. The doctor listened to my symptoms and concerns regarding certain antibiotics. I was able to collect my prescription just 20 minutes after the video call ended.

5
Date of experience: Dec 27, 2025
Jesse Brown
Prompt and confident care from the doctor

The doctor acted quickly and confidently based on the information I provided. He listened and treated me with respect, acknowledging that I know my health best. I didn’t require an examination, and he prescribed exactly what my regular GP would have, with far less hassle. Services like this should be more widely available.

5
Date of experience: Dec 26, 2025
Adriana Brown
Very responsive service

I received a very responsive service. After developing a chest infection over Christmas, I knew I needed antibiotics but didn’t want to spend hours in a walk-in clinic, especially feeling unwell. There were plenty of online appointments available. I was listened to and prescribed antibiotics efficiently at a reasonable price!

5
Date of experience: Dec 26, 2025
Dandyskillz83
Prescription not received

I requested a prescription, and the doctor agreed, discussing dosages and duration. I was told it would be sent immediately, but three hours later, it hadn’t arrived. During the 15-minute consultation, I attempted to restart the discussion but received no response. I emailed for assistance but did not get a resolution, only a message stating they would discuss with the doctor. I chose to pay a premium for quick service before Christmas, and despite that, I still haven't received the prescription. The lack of communication has been very frustrating. I had a good experience with this service previously.

2
Date of experience: Dec 24, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More