Review Time
Ordered a carhartt coat, received a something that already been returned by someone else, then when I tried to return it back, it sat for over a month and I kept having to ask them what was going on with my return. A month and a half later I finally ask again and they tell me that it’s not even a coat from their store, and only wanted to give me 50% store credit. I told them no, just mail it back to me and I’m opening a claim against them with my credit card company! Never again will I purchase anything again from them
Bait and switch on free shipping. Didn't honor posted free shipping offer with promo-code. Claimed the promo-code was leaked. The whole interaction left me feeling that this was a business that didn't deserve my business. Buyer beware.
Ordered a carhartt coat, received a something that already been returned by someone else, then when I tried to return it back, it sat for over a month and I kept having to ask them what was going on with my return. A month and a half later I finally ask again and they tell me that it’s not even a coat from their store, and only wanted to give me 50% store credit. I told them no, just mail it back to me and I’m opening a claim against them with my credit card company! Never again will I purchase anything again from them
I thought everything was fine with shirts I bought. Washed and went to wear and noticed fraying a long button side near bottom. I have thrown away invoices and packaging. I can't get hold of company. I am not tech savvy but we have a Cal Ranch store that sells most the same brands of clothing and they don't make me jump through hoops to return items. No more Dungaree
If you have a return your nightmare will start! I REALLY REALLY not recommend you to order from this scam website. 1st they will purposely mislead you on the item instead of telling you some specifications and when you return for an exchange it will take 1 month or more to receive the next item. If you want to return for refund those cheap A** will charge you $7,50 for the return fees.I didn’t check reviews at first and I got myself trapped with it but it’s the 1st and Last time I order anything from those scammer
I’m in uk and have bought from dungarees before but not for a couple of years . I spent about $260 paid $65 delivery and then £73 customers charges so customs or whoever decided to charge me vat on the delivery charge as well as the goods ( this not dungarees fault )my goods took just short of 3 weeks to get to me with some tracking advice but when it actually arrived UK no advice where it was for 4 days . Incidentally it went to no less than 22 diferent point in USA . So it went to a UK postal department approx 8 miles into London when I live 3 miles from Heathrow where it came in. I was stewing all the transit time after seeing the poor reviews but at the end alls well that ends well , bat the extra tax charge .
In the clothing business you should make it easy to exchange for a different size. Your return procedure is archaic. first of all, who in todays age requires someone to print out a return form to fill out to send in with return, and what company can't do an exchange for a different size without requiring a return and repurchase...crazy. On top of that, you pay for the shipping to receive product and pay to return. I will never buy from Dungarees again.... get in the 21st century and stop ripping your customers off.
Shipped to wrong address via FedEx screw-up, company re-shipped, received. THEN I got the original 25 days later. Made it very easy and pleasant to ship the extra back. Good company to buy from.Impressed with customer service. And the product, good Carhartt.
This seems to be a scam site, I made my first payment for a $100 purchase, they contacted me by email and said they refunded me and told me to use paypal to make another payment, but I don't have paypal and I used their link to make another payment, and then it's been many days since the first payment was refunded to me, and the second payment wasn't refunded, and there was no shipment of the items I purchased! I have contacted them by email and phone and they have not dealt with me or responded to my emails! I seem to have lost 200 dollars to them! If you don't want your money gone you are advised not to use this site to shop, they can hold your money at any time and not ship.
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