Review Time
I ordered three pairs of leggings. One came with the security tag still attached. Another pair did not match the website depiction, and I can't wear them since the color is entirely see-through. I've reached out via email and social media, but have not received a response. I'm unsure how to remove the security tag except by going to a retail store with my proof of purchase and hoping they can assist.
I ordered three pairs of leggings. One arrived with the security tag still attached. Another pair did not match the image on the website, and I can't wear them because the color is completely see-through. I've emailed and messaged them through social media but have received no response. I'm not sure how to remove the security tag except by going to a retail store with my proof of purchase and hoping they can help.
I was a bit hesitant to place an order because the prices were so low ($10), but I decided to go for it, thinking it might be a closing sale. I received my package today and was pleasantly surprised! The quality is truly beautiful! I'm excited to order more!
I was told by a customer service representative that I'd receive a refund six weeks ago. After providing my bank details and sending six emails, I've received no response or refund. The customer service is terrible, and I will be filing a complaint with my credit card company. Avoid at all costs.
Thank goodness I only ordered one pair of leggings. The color is great, but they are far too small, despite ordering one size up. The quality seems questionable. I returned them but only received a voucher instead of a refund. They can keep their money; I won't be ordering from them again. It's difficult to get in touch with them. Overall, not a good experience.
I ordered leggings originally from another retailer and loved them so much that I ordered directly from the company during a sale. I love the six pairs I ordered at an amazing price. The customer service was excellent when I mistakenly ordered two of the same item.
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L'urv is high quality sportswear for sports fashionistas. Wholesale enquiries welcome at sales@lurv.com.au.
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