duramat.co.uk

4.5
4.5 Based on 20 reviews

Quality garage flooring, vinyl floor tiles, rubber matting and ground protection mats for home and business. Buy online. Fast UK delivery....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.5

/
5

20 Reviews

5 Star
85%
4 Star
0%
3 Star
0%
2 Star
10%
1 Star
5%

All Reviews

Filter Reviews

Review Time

Meara Barnes
Best Product - Excellent Customer services

I recently had a new garage constructed, but unfortunately, the contractor left the floor in extremely poor condition, it was unlevel and uneven in multiple areas. To address this issue, I began researching high quality rubber matting solutions and requested samples from several suppliers, including Duramat Ltd.After evaluating all available options, I selected Duramat’s [DURATILE-HD-BLK-400] DuraTile XL (9mm) Solid PVC Floor Tile (50cm, Black) Bulk 400 Pack. I can confidently state that this product exceeded expectations in both quality and durability, and the customer service provided by Duramat was outstanding.Throughout the process, I required additional guidance and support, and Mark Bacon, the company’s Sales Manager, was exceptionally helpful. He accommodated all my requests, ensured prompt delivery, and provided valuable advice on installation. His professionalism and responsiveness significantly enhanced my overall experience.Without hesitation, I highly recommend Duramat Ltd. to anyone in need of premium rubber flooring solutions backed by exceptional customer service. Their product quality and commitment to client satisfaction make them a top choice in the industry.

5
Date of experience: Jul 07, 2025
First Class

Ordered the Duratile for my garage and it has been a fantastic product which was super easy to fit. I had a question regarding fitting so called the office and the service was first class. Super knowledgeable and friendly team who went over and above to help out.

5
Date of experience: Mar 27, 2025
What a company!

The team at Duramat not only met my expectations, but far exceeded them! The flooring in my garage is top notch! Couldn’t recommend them enough!!

5
Date of experience: Mar 19, 2025
Anya Schneider
Love my new flooring

Love my new flooring

5
Date of experience: Mar 12, 2025
Precious Parker
I recently purchased 50cm DuraTread…

I recently purchased 50cm DuraTread interlocking PVC floor tiles from Duramat for my garage, and I couldn't be more impressed with their quality and performance. These tiles have truly transformed my space, making it both functional and aesthetically pleasing.The DuraTread tiles are incredibly durable and provide excellent grip underfoot, which is essential for both my car maintenance tasks and occasional gym workouts. Whether I'm jacking up my car or running on my treadmill, these tiles ensure a stable and safe surface. The interlocking design is simple to install, and I was able to cover my entire garage floor with ease.One of the standout features of these tiles is their ease of maintenance. Cleaning is a breeze; dirt and spills are wiped away quickly without leaving any stains or marks. This is especially important in a garage environment where things can get messy with oil and dirt!The overall look of my garage has greatly improved since installing the tiles. The DuraTread tiles add a sleek, professional finish to the space, making it much more inviting to work in. The grippy texture also enhances safety, as I don't have to worry about slipping while moving around with heavy equipment or doing physical activities.My delivery experience was seamless, arriving on the scheduled day without any issues. Additionally, the customer service at Duramat was top-notch. When I had questions about how many tiles I would need, their support team was very helpful and guided me through the process.Overall, I highly recommend Duramat and their DuraTread tiles for anyone looking to upgrade their garage or workout space. They're durable, easy to clean, and offer great value for money. I was quoted nearly double the price from some other UK Garage flooring companies!!

5
Date of experience: Mar 10, 2025
Cody Patterson
Fantastic service from all the team at…

Fantastic service from all the team at Duramat. Spoke to Alex on the phone after I had a few questions and he was fantastic. Will be back for more flooring!

5
Date of experience: Mar 05, 2025
Ramsey Ross
Pleasure To Work With

Had excellent service from Duramat on and off for over 5 years now. Finding a company with excellent Customer service is becoming harder and harder these days so I just wanted to say a huge thanks with this review.

5
Date of experience: Feb 27, 2025
iRatoYT42
Decent Product awful service

Website linked to wrong product which I subsequently purchased for the tiles I ordered. Have tried to contact them to see if the correct item could be obtained but they don't bother to reply.Delivery was quick although expensive, they also failed to pass on the delivery instructions to the carrier so it resulted in a failed delivery.Product was as described and would be up to the job.Overall decent product but not impressed by the sellers.

2
Date of experience: Feb 05, 2025
Alexander Harris
BUYER BEWARE IF YOU WANT TO USE THESE…

BUYER BEWARE IF YOU WANT TO USE THESE TILES WHERE THERE ARE DAMP/CONDENSATION CONDITIONS IN A GARAGE. I will remove this poor review if Duramat subsequently resolve the issue ot my satisfaction... if you are reading this it means I am still an extremely unhappy customer. Good initial experience that turned sour. I purchased Duratiles for my garage and they were indeed easy to fit. They are labelled as anti-slip in both dry and wet conditions. However, after immediate installation in December, any slight bit of cold/condensation due to cold weather and my tiles are extremely slippy, in that I have fallen myself, as well as my 76 year-old father-in-law (very luckily avoiding serious injury). Duramat were initially helpful and sent me grease cleaner in case there was a problem with the tiles, but this made no difference. I'm now left with £1000 of tiles that aren't fit for purpose... and we are having to pay £600 in additional matting to cover the tiles so they are no more dangerous slip injuries. Duramat don't appear prepared to offer any discount to compensate, or provide any refund - unhelpfully they claim no other customer has ever had an issue with slipping (which is absolutely not relevant to me when my tiles are clearly slippy!) Despite sharing videos of how slippery the tiles are, they have not responded to my latest enquiry on how they can solve the issue. Their last correspondence showing their 'slip test' report, but this is done on a single test in lab conditions, and so appears meaningless. Either I've been sent faulty tiles (which they aren't acknowledging) or their slip-test is inaccurate and misleading. BUYER BEWARE IF YOU WANT TO USE THESE TILES WHERE THERE ARE DAMP/CONDENSATION CONDITIONS IN A GARAGE.

1
Date of experience: Jan 03, 2025
Chaz B.
Good quality, easy to install

I ordered some garage floor tiles and their estimate of size was pretty much perfect. I did mis-cut a couple so needed to an extra one which was delivered within a couple of daysThe tiles are good quality and easy to install - you will need a jigsaw and soft mallet thoughWould definitely recommend

5
Date of experience: Dec 02, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Quality garage flooring, vinyl floor tiles, rubber matting and ground protection mats for home and business. Buy online. Fast UK delivery.

  • language http://duramat.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More