Review Time
Andres was outstanding when it comes to customer service. If not for him I'd have returned the chipped table that actually happened twice. He sincerely and honestly went out of his way to make the situation better. Very patient and respectful customer service representative. However, that being said, I was disappointed in the product. The actual table doesn't look like the online picture which reflected better quality and a much lighter color.
I ordered a set of coffee tables from them, and they provided horrible service. 2 items arrived after two months, third item of the same set arrived after 3 months and cracked. I paid $2k+ for the coffee table waited 3 months and have cracked peace for that price, but support ignores my emails. Horrible experience from beginning to end.Don't buy here
We appreciate Dutch furniture bringing Riviera Maison furniture all the way from Amsterdam to Florida. We are guessing that it took a lot of coordination to get it this far. Andres from online support went above and beyond to ensure that any issues that we had were fairly addressed. Andres’ kind assistance and support will be the reason that we keep coming back to shop at Dutch Furniture and Wood Furniture.
Dutchfurniture.com listed a set of stools as "leather." I went to the manufacturer's website Zuiver.com and noticed the stools were listed as "PU." When I chatted with the representative at Dutchfurniture.com, he apologized and indicated that he would have the description corrected. I wonder how many people have paid the exuberant amount only to purchase a fake leather set. Sad. Also, the return policy charges 10% restocking fee, plus you have to pay shipping to return the items. BUYER BEWARE - DUTCHFURNITURE.COM MAY BE LEGIT, BUT THEIR TACTICS ARE QUESTIONABLE IF NOT SCAMMY!
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Dutch Furniture offers an interior design concept that presents a stunning and cutting-edge assortment of Dutch brands, thoughtfully selected to provide you with an unparalleled luxury experience from Europe. Dutchfurniture.com is part of the OROA Group.
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